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Sturdy Memorial Hospital in Massachusetts is seeking a Medical Assistant to support patient flow and quality care. The role involves rooming patients, taking vitals, assisting providers, and handling triage with a focus on patient experience.
Qualifications include graduation from a two-year MA program (preferred) or equivalent, basic medical history collection, and strong teamwork. This position supports clinic operations and patient education in a fast-paced outpatient setting.
Scheduled Weekly Hours: 20
The Medical Assistant works under the Lead Medical assistant and Practice Manager or Practice Supervisor to assist with maintaining efficient patient flow and quality care. The Medical Assistant works as part of a health care team to provide comprehensive care in a non-judgmental manner
Required Skills/Qualifications/Training/Experience:
Education/Training
Licenses/Certification:
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Age and Diversity Related Criteria:
Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.
Ability to Fulfill Job Expectations:
Must have the ability to the perform essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Essential Job Functions:
Clinical responsibilities include rooming patients, taking vitals, procedures, prescription renewals, triage of patient phone calls, review charts, lab test results, scheduling patients, responding to provider messages
Prepares exam rooms for providers between patient contact
Obtain prior authorizations (Office visits, Prescriptions, and procedures/surgeries)
Assist in the in-bound/out-bound referral process
Prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms
Administering vaccines
Assist in scheduling new and established patient appointments as needed
Communicates well over the phone with patients and other healthcare professionals using professional communication skills and promotes leading practices phone standards
Evaluate patient phone calls
Assist in inbox management and refills according to SMA policy
Monitor and work appropriately in Electronic Medical Record environment and office workflows
Ability to adapt in a busy office environment to meet care standards
Understanding of supply management processes and needs
Salary Range: $19.85-$30.05
The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full‑time employment.