Medical Assistant- Full-Time

True North Urgent Care, LLC; Oceanside (CA); On-site; USD 24,000 - 36,000; Full time

Job summary

Northwell-GoHealth Urgent Care seeks a Certified Medical Assistant to assist in examination and treatment under urgent care providers. The role emphasizes patient experience, accuracy, and teamwork in a fast-paced setting.

Applicants should have a High School Diploma, preferably a Medical Assisting program graduate, and BLS certification. Strong communication and detail orientation are essential for success in this role.

Qualifications

• High School Diploma required.
• Graduate of Medical Assisting Program preferred.
• Basic Life Support (BLS) required at time of hire.
• Medical Assistant experience preferred; front desk experience preferred.

Responsibilities

• Conduct patient registration with paperwork and insurance verification.
• Process co-pays and schedule appointments at the center.
• Coordinate referrals to specialists as needed.
• Answer questions and keep patients informed of status.
• Prepare patients for examination and document medical history.
• Take vital signs and escalate critical cases to the provider.
• Perform point of care testing and relay results to the provider.
• Maintain supplies and clean exam and front desk areas.
• Maintain medical records and scan charts to patient files.
• Handle phone calls and daily correspondence; keep reception well maintained.
• Conduct courtesy follow-up calls and assist with opening/closing duties.

Skills

Strong communication

Detail oriented

Teamwork

Customer service

Medical terminology

Typing / data entry

Education

High School Diploma

Graduate of Medical Assisting Program

Tools

Microsoft Word

Excel

Job description

You’re more valuable than ever – And that’s just how we’ll make you feel. Certified Medical Assistant Job Description Northwell, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the NYC, Long Island and Westchester regions. At Northwell-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider.

Hourly rate: $17.50- $26.00 Bonus eligible up to $600/month

Education

• High School Diploma required
• Graduate of a Medical Assisting Program preferred

Work Experience

• Medical Assistant experience preferred
• Front Desk experience preferred

Required Licenses/Certifications

• Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA)

Essential Functions

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned center.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit.
• Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalation of critical cases to provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
• Responsible for maintenance of medical records and scanning charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.
• Ensure reception is well maintained.
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Additional Knowledge, Skills and Abilities Required

• Basic Medical Assistant duties.
• Ability to type quickly, basic computer knowledge.
• Proficient in Microsoft Word and Excel.
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social differences.

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status.

The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

When our customers enter our award-winning centers, they find a welcoming and comfortable environment, state-of-the-art technology and caring team members that help start the healing process immediately. We offer effortless on-demand care, 365 days a year in over 250+ centers nationwide. We partner with prominent and progressive health systems to support our communities across the entire continuum of care. These are the unparalleled experiences we strive for and how our team goes above and beyond for you.