Medical Assistant

True North Urgent Care, LLC; Village of Tarrytown (NY); On-site; USD 25,000 - 37,000; Full time

Job summary

Northwell-GoHealth Urgent Care is seeking a Medical Assistant to support patient examinations and registration at our urgent care centers. You will take vital signs, collect specimens, and assist providers in a fast-paced setting.

Required high school diploma; Medical Assisting program preferred. BLS certification is required at hire. Ergonomic, patient-centered care with strong communication is essential.

Qualifications

• High School Diploma required; Medical Assisting program preferred.
• Phlebotomy and EKG experience preferred; Front Desk experience preferred.

Responsibilities

• Register patients and verify insurance eligibility.
• Process co-pays and schedule appointments.
• Prepare patients for examination and record medical history.
• Perform basic vital signs and point-of-care testing as needed.
• Maintain exam rooms and supply inventory.

Skills

Typing speed

Computer literacy

Education

High School Diploma

Medical Assisting Program (preferred)

Tools

Microsoft Word

Excel

Job description

Job Description

You're more valuable than ever - And that's just how we will make you feel. Northwell, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the NYC, Long Island and Westchester regions. At Northwell-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!

Role Summary

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Salary and Incentives

Hourly rate: $18.50- $27.25. This position offers monthly incentive pay based on performance metrics.

Job Requirements

• Education: High School Diploma required. Graduate of a Medical Assisting Program preferred. Phlebotomy and EKG experience preferred.
• Work Experience: Medical Assistant experience preferred. Front Desk experience preferred.
• Required Certifications: Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).

Essential Functions

• Conduct patient registration, including securing required paperwork and insurance documentation and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned center.
• Coordinate provider referrals to assigned specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, including conducting interviews to verify patient information, record medical history, and confirm purpose of visit.
• Perform preliminary physical tests and vital signs; elevate critical cases to provider as needed.
• Conduct point-of-care testing as needed (flu, strep, urinalysis, ECG, HCG) and provide patient information to provider.
• Stock supplies and maintain exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Maintain order sheets to keep supply inventory levels; check expiration dates on supplies regularly.
• Maintain medical records and scan charts into patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.
• Ensure reception is well maintained.
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain quality assurance/quality control logs.
• Troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Knowledge, Skills and Abilities

• Basic Medical Assistant duties.
• Ability to type quickly, basic computer knowledge.
• Proficient in Microsoft Word and Excel.
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference.

Equal Opportunity Statement

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

Company Culture

When our customers enter our award-winning centers, they find a welcoming and comfortable environment, state-of-the-art technology and caring team members that help start the healing process immediately. We offer effortless on-demand care, 365 days a year in over 250+ centers nationwide. We partner with prominent and progressive health systems to support our communities across the entire continuum of care. These are the unparalleled experiences we strive for and how our team goes above and beyond for you.