Medical Assistant-Full-Time

Healthcare Outcomes Performance Co. (HOPCo); Flagstaff (AZ); On-site; USD 25,000 - 36,000; Full time

Job summary

Healthcare Outcomes Performance Co. (HOPCo) is seeking a Medical Assistant to support orthopedic/pain management clinics. You will room patients, obtain vitals, prepare electronic charts, and assist providers with injections and procedures.

The role requires a High school diploma, CMA training, and CMA/MA certification with state regulatory alignment. Experience in orthopedics is preferred; training will be provided as needed.

Qualifications

• High school diploma/GED and graduation from an accredited Medical Assistant training program as defined by state regulations.
• 1–2 years of experience in orthopedics, spine surgery, or pain management preferred; or CMA training within last 12–18 months with CMA certificate.
• Must pass MA competency exam within six months of employment and hold active MA certification (RMA, CMA, CCMA, NCMA) with proof of membership where applicable.

Responsibilities

• Facilitate communication between patient and provider during care; collect and share pertinent information.
• Prepare patient for visit: rooming, vitals, intake paperwork, and EMR data entry.
• Assist with prescriptions and medical forms.
• Maintain exam rooms and restock; monitor biohazard/sharps; ensure HIPAA compliance and patient education.

Skills

Strong communication

Interpersonal skills

Time management

Problem solving

Adaptability

Education

High school diploma/GED with Medical Assistant training

Tools

EMR systems

Scheduling software

MS Office

Job description

• Facilitates communication between the patient and the provider during patient care:
• Collect and shares pertinent information with the provider
• Receives and acts on directives from the provider
• Responsible for preparing the patient for visit with the provider. Duties include but are not limited to, rooming patients, obtaining and documenting vitals, reviewing intake paperwork, pulling up radiology images, removing dressings, procedure set-up, injection prep, accurate data entry into EMR.
• Responsible for completing tasks associated with Company initiatives such as PROs, Quality Payment Programs, etc.
• Maintains exam room standards. Rooms should be restocked at the end of each clinic day. Rooms and tables should be cleaned as needed during the clinic and at the end of each day.
• Monitor biohazard and sharps containers and replace them as needed.
• Assist the provider in preparing patient prescriptions and completing medical and patient forms (i.e. work release, FMLA, etc.).
• Retrieves and responds to voicemails within 24 business hours and documents actions in EMR.
• Prepares patient electronic charts for clinic visits before the date of service.
• Verify any outstanding testing results are in EMR, confirm the appropriateness of the patient to the provider (body part and/or insurance), note imaging, DME, or casting needed prior to provider visit on the date of service.
• Scans clinical documents into EMR.
• Print clinic schedules on the morning of the date of service.
• Ensures patient receives education as indicated by the provider.
• Manages EMR desktops of assigned providers in a timely manner.
• Act as PTO Buddy per clinic plan
• Create and promote a positive patient experience

• Facilitates communication between the patient and the provider during patient care:
• Collect and shares pertinent information with the provider
• Receives and acts on directives from the provider
• Responsible for preparing the patient for visit with the provider. Duties include but are not limited to, rooming patients, obtaining and documenting vitals, reviewing intake paperwork, pulling up radiology images, removing dressings, procedure set-up, injection prep, accurate data entry into EMR.
• Responsible for completing tasks associated with Company initiatives such as PROs, Quality Payment Programs, etc.
• Maintains exam room standards. Rooms should be restocked at the end of each clinic day. Rooms and tables should be cleaned as needed during the clinic and at the end of each day.
• Monitor biohazard and sharps containers and replace them as needed.
• Assist the provider in preparing patient prescriptions and completing medical and patient forms (i.e. work release, FMLA, etc.).
• Retrieves and responds to voicemails within 24 business hours and documents actions in EMR.
• Prepares patient electronic charts for clinic visits before the date of service.
• Verify any outstanding testing results are in EMR, confirm the appropriateness of the patient to the provider (body part and/or insurance), note imaging, DME, or casting needed prior to provider visit on the date of service.
• Scans clinical documents into EMR.
• Print clinic schedules on the morning of the date of service.
• Ensures patient receives education as indicated by the provider.
• Manages EMR desktops of assigned providers in a timely manner.
• Act as PTO Buddy per clinic plan
• Create and promote a positive patient experience
• Maintain HIPAA compliant environment
• Maintain clean workspace

EDUCATION

High school diploma/GED, and graduation from an accredited Medical Assistant training program as defined by state regulations.

Experience

• 1-2 years of experience in orthopedics, spine surgery, or pain management is preferred.
• In lieu of experience must have the following training and/or experience:
• Graduated from a formal training program during the last 12-18 months, and have the CMA certificate; OR,
• Is grandfathered in as defined by State regulation.

Requirements

• The employee must pass the MA competency exam within the first six months of employment.
• Active Medical Assistant certification such as Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT), or per State regulations
• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software.
• Certification or additional training must meet the requirements for meaningful use.
• BLS certification preferred

KNOWLEDGE

• Knowledge of the health care field.
• General knowledge of patient care in a clinic.
• Knowledge of back office skills.
• Knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures.

Skills

• Requires strong computer skills, including the ability to work with medical software.
• Requires exceptional interpersonal and communication skills.
• Professionalism when interacting with providers, co-workers, patients, family members, and the public. Ability to problem-solve.
• Time management skills.
• Ability to adapt to change