Medical Assistant - FT - Days - Transitional Care Management

DHR Health; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a Medical Assistant for full-time day shifts. You will assist clinical and administrative teams, take vital signs, support procedures, and help patients navigate in-office processes. Bilingual English/Spanish is required and prior physician office experience is preferred.

This role emphasizes patient care, scheduling, record-keeping, and collaboration with providers to ensure quality service in a fast-paced environment.

Qualifications

• High School diploma or GED preferred.
• Completion of Medical Assistant program or related training preferred.
• Active EMT Basic or EMT Intermediate license in Texas.
• BLS certification required or within 90 days of hire.
• Bilingual in English/Spanish required.
• Ability to read, write and speak English.

Responsibilities

• Perform basic administrative medical assisting functions.
• Take vital signs and assist with in-office procedures.
• Schedule, coordinate and monitor appointments.
• Maintain patient files and assist with charting/review by provider.
• Communicate effectively with patients and staff.

Skills

Bilingual English/Spanish

Customer service

Communication

Organizational skills

English literacy

Education

EMT license (Texas)

BLS certification

High School diploma or GED

Medical Assistant program or related training

Tools

EMR system

MS Office

Job description

Medical Assistant - FT - Days - Transitional Care Management - 21470

US:TX:Edinburg | PATIENT CARE SUPPORT | Full Time

Posted 2 weeks ago

Description

DHR Health - US:TX:Edinburg - Days

POSITION SUMMARY

Assist administrative and clinical team members by performing a variety of clerical and clinical duties to ensure departmental function within the practice as well as departmental compliance in accordance with State and Federal regulations. Such duties include but are not limited to: Taking vital signs, scribing, translation, wound care, post operative visits, assisting providers with patients, making appointments, taking calls from patients, pharmacies and other physician offices. Participates in volunteer programs and special assignments, and performs other duties as assigned within scope of practice.

POSITION EDUCATION/ QUALIFICATIONS

• High School graduate or G.E.D. certificate preferred.
• Completion of a Medical Assistant program, or graduate of an accredited college providing paramedic or related training preferred.
• As an EMT, must maintain an active EMT Basic or EMT Intermediate license in the state of Texas
• BLS certification required, or must be obtained within 90 days of hire
• Must be able to be sensitive to cultural and bilingual issues.
• Organizational skills are necessary
• Good written and verbal communication skills required.
• Ability to read, write and speak English
• Bilingual, English/Spanish, required
• Ability to communicate clearly and concisely with all levels of nursing, administration, and physician
• Physician office experience is preferred.

JOB KNOWLEDGE/EXPERIENCE

• Two (2) years experience in a busy physician office, preferred.
• Ability to take vital signs to include, but not limited to: height, weight, blood pressure, temperature and pulse
• Must have computer experience and must be able to learn practice IS system
• Demonstrates proficiency in Microsoft Office applications.
• Previous experience with an EMR system preferred.
• Must have excellent customer service and organizational skills.
• Requires reasoning ability and good independent judgment.

Responsibilities

POSITION RESPONSIBILITES

• Perform basic administrative medical assisting functions.
• Assist in obtaining patient history, chief complaint and vital signs as necessary.
• Schedule, coordinate and monitor appointments
• Understand and adhere to managed care policies and procedures.
• Keep rooms neat, clean and well stocked with supplies
• Set up rooms as needed for in office procedures
• Assist physician with in office procedures as needed.
• Monitor schedule in order to ensure that medical records needed from other physicians or hospital are obtained prior to pt coming into the office for scheduled visit.
• Comply with quality assurance practices.
• Screen, collect and follow up on patient test results.
• Collect and process specimens accurately and timely.
• Perform diagnostic tests and wound care as necessary.
• Adhere to established patient screening procedures at all times.
• Maintains accurate medication records.
• Prepares and maintains all patient files in an orderly fashion.
• File and or scan faxed information in charts after review by provider as necessary.
• Ensure that positive results or stat results are provided to the practitioner in a timely manner.
• Perform referrals to other providers as needed and contact pt. with appointments.
• Perform inventory of supplies and equipment as necessary.
• Clean and sterilize instruments and dispose of contaminated supplies as needed.
• Answer and direct all phone calls appropriately
• Effectively communicates and works well with other staff
• Help patients to navigate patient portals as needed.
• Adheres to assigned projects/tasks
• Volunteers for special assignments/projects
• Performs other assigned duties and be flexible to cover areas as needed
• Perform basic reception and billing functions.
• Other duties as assigned.

LINES OF REPSONSIBILITES

Other information:

CUSTOMER SERVICE

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA)

A. Essential Duties: Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

• Light/moderate lifting up to 20 lbs, from the floor to shoulder height.
• Kneeling
• Must be able to assist other employees with lifting more than 20 lbs.
• Walking
• Light/moderate carrying up to 20 lbs.
• Straight pulling
• Pulling hand over hand
• Pushing
• Repeated bending
• Reaching above shoulder
• Climbing Ladders
• Dual simultaneous grasping
• Depth Perceptions needed
• Ability to see
• Operating office equipment
• Twisting
• Operating mechanical equipment
• Ability to read and write
• Ability to Count
• Ability to hear verbal communication without aid
• Operating Personal Vehicle
• Ability to comprehend written/verbal communication
• Other: Ability to deal with stress

OSHA Category

III

B. Working Conditions: The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

Intelligence

General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal

Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical

Ability to perform arithmetic operations quickly and accurately. 2

Spatial

Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception

Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception

Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination

Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity

Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity

Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination

Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination

Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3