Medical Assistant - FT - Days - Transitional Care Management - 21470

DHR Health; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a Medical Assistant for daytime, full-time coverage. The role combines administrative and clinical support in a busy practice, involving vital signs, patient history, and in-office procedures.

Strong communication and bilingual abilities are required to coordinate care and support providers. Ideal candidates have a Medical Assistant program, high school diploma, and EMT license or active EMT training.

Qualifications

• Two years experience in a busy physician office preferred.
• Must read, write and speak English; bilingual Spanish preferred.
• EMT license in Texas or active EMT Basic/Intermediate license.
• Proficient with EMR and office IS systems; accurate records.

Responsibilities

• Perform basic administrative medical assisting functions.
• Take vital signs (height, weight, BP, temp, pulse).
• Schedule and coordinate appointments; manage referrals.
• Assist physicians with in-office procedures and wound care.
• Maintain patient files, ensure room readiness and supplies.

Skills

Bilingual English/Spanish

English reading/writing

Excellent communication

Customer service

Ability to take vital signs

Education

Medical Assistant program

High School diploma or GED

EMT license (TX) active

BLS certification or within 90 days

Tools

EMR system

Microsoft Office

Job description

Medical Assistant - FT - Days - Transitional Care Management - 21470

US:TX:Edinburg | PATIENT CARE SUPPORT | Full Time

Posted 3 days ago

Description

DHR Health - US:TX:Edinburg - Days

Summary:

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

Assist administrative and clinical team members by performing a variety of clerical and clinical duties to ensure departmental function within the practice as well as departmental compliance in accordance with State and Federal regulations. Such duties include but are not limited to: Taking vital signs, scribing, translation, wound care, post operative visits, assisting providers with patients, making appointments, taking calls from patients, pharmacies and other physician offices. Participates in volunteer programs and special assignments, and performs other duties as assigned within scope of practice.

POSITION EDUCATION/ QUALIFICATIONS:

• High School graduate or G.E.D. certificate preferred.
• Completion of a Medical Assistant program, or graduate of an accredited college providing paramedic or related training preferred.
• As an EMT, must maintain an active EMT Basic or EMT Intermediate license in the state of Texas
• Ability to read, write and speak English
• Bilingual, English/Spanish, required
• Ability to communicate clearly and concisely with all levels of nursing, administration, and physician

BLS certification required, or must be obtained within 90 days of hire

Must be able to be sensitive to cultural and bilingual issues.

Organizational skills are necessary

Good written and verbal communication skills required.

Physician office experience is preferred.

JOB KNOWLEDGE/EXPERIENCE:

Two (2) years experience in a busy physician office, preferred.

Ability to take vital signs to include, but not limited to: height, weight, blood pressure, temperature and pulse

Must have computer experience and must be able to learn practice IS system

Demonstrates proficiency in Microsoft Office applications.

Previous experience with an EMR system preferred.

Must have excellent customer service and organizational skills.

Requires reasoning ability and good independent judgment.

Responsibilities:

POSITION RESPONSIBILITES:

Perform basic administrative medical assisting functions.

Assist in obtaining patient history, chief complaint and vital signs as necessary.

Schedule, coordinate and monitor appointments

Understand and adhere to managed care policies and procedures.

Keep rooms neat, clean and well stocked with supplies

Set up rooms as needed for in office procedures

Assist physician with in office procedures as needed.

Monitor schedule in order to ensure that medical records needed from other physicians or hospital are obtained prior to pt coming into the office for scheduled visit.

Comply with quality assurance practices.

Screen, collect and follow up on patient test results.

Collect and process specimens accurately and timely.

Perform diagnostic tests and wound care as necessary.

Adhere to established patient screening procedures at all times.

Maintains accurate medication records.

Prepares and maintains all patient files in an orderly fashion.

File and or scan faxed information in charts after review by provider as necessary.

Ensure that positive results or stat results are provided to the practitioner in a timely manner.

Perform referrals to other providers as needed and contact pt. with appointments.

Perform inventory of supplies and equipment as necessary.

Clean and sterilize instruments and dispose of contaminated supplies as needed.

Answer and direct all phone calls appropriately

Effectively communicates and works well with other staff

Help patients to navigate patient portals as needed.

Adheres to assigned projects/tasks

Volunteers for special assignments/projects

Performs other assigned duties and be flexible to cover areas as needed

Perform basic reception and billing functions.

Other duties as assigned.

LINES OF REPSONSIBILITES:

Other information:

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA):

A. Essential Duties: Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

Light/moderate lifting up to 20 lbs, from the floor to shoulder height.

Yes

Kneeling

Yes

Must be able to assist other employees with lifting more than 20 lbs.

Yes

Walking

Yes

Light/moderate carrying up to 20 lbs.

Yes

Yes

Straight pulling

Yes

Yes

Pulling hand over hand

Yes

Pushing

Yes

Repeated bending

Yes

Yes

Reaching above shoulder

Yes

Yes

Yes

Climbing Ladders

No

Dual simultaneous grasping

Yes

Depth Perceptions needed

Yes

Ability to see

Yes

Yes

Operating office equipment

Yes

Twisting

Yes

Operating mechanical equipment

Yes

No

Ability to read and write

Yes

Ability to Count

Yes

Ability to hear verbal communication without aid

Yes

Operating Personal Vehicle

Yes

Ability to comprehend written/verbal communication

Yes

Other: Ability to deal with stress

Yes

OSHA Category

III

B. Working Conditions: The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical: Ability to perform arithmetic operations quickly and accurately. 2

Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed