Medical Assistant - FT/72 (MVHC)

North Star Health; Morganton (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Work-life balance

Job summary

North Star Health, located in Morganton, NC, is seeking a Certified Medical Assistant to provide both administrative and clinical support. This role is pivotal for maintaining smooth patient flow and delivering outstanding patient care.

The ideal candidate should have a High School Diploma, an active Medical Assistant Certification, and preferably experience in a physician's office. The role emphasizes teamwork, communication, and attention to detail while handling multiple tasks in a fast-paced environment.

Qualifications

• High School Diploma or equivalent is required.
• Active Medical Assistant Certification is mandatory.
• Previous experience in a physician's office is preferred.

Responsibilities

• Assist practitioners in caring for office patients.
• Conduct initial patient interviews and document pertinent information.
• Obtain and document vital signs as appropriate.
• Assist with ordering labs and procedures.

Skills

Innovative thinker

Attention to detail

Organizational skills

Communication skills

Education

High School Diploma or equivalent

Active Medical Assistant Certification

Job description

About us

North Star Health is a federally qualified health center located in Southern Vermont and New Hampshire. We are centrally located between larger cities like Boston, NYC and Montreal Quebec. We are hiring enthusiastic dependable team players with a desire for a rewarding career in the medical field. We value our employees, offer competitive salary and benefits, and understand the importance of work‑life balance.

Job Summary

The Certified Medical Assistant provides administrative and clinical support to the providers and other healthcare professionals within the clinic maintaining smooth patient flow, and delivery of quality patient care. Responsible for various duties including performing basic medical procedures, managing medical records and coordinating administrative tasks.

Major Duties

• Assists the practitioner in caring for office patients.
• Greets patients in a professional, polite, prompt, helpful, friendly, positive, and welcoming manner. Introduces self and positively represents North Star Health.
• Conducts initial patient interview to gather and document pertinent information regarding their office visit according to policies and procedures.
• Obtains and documents vital signs as appropriate for patient age and reason for visit.
• Assists practitioners with ordering labs and procedures.
• Completes a thorough chart review prior to the visit to include identification of outstanding lab and imaging results, clinical documents and consultation reports.
• Cleans exam rooms between patients according to the best practice guidelines.
• Maintains medical supplies in exam rooms including monitoring for expired items.
• Supports patient care through engagement with other members of the patient’s care team. Communicates with external parties such as pharmacies and community agencies. Completes forms and other paperwork as needed.
• Works in partnership with the multi‑disciplinary team to facilitate timely and appropriate access to care for patients (right time, right place, right location, right provider.)
• Supports patient care through timely communication to patients of results and treatment plan details as directed by the provider. Completes patient care tasks according to policies and procedures (ie. Inbox Management policy.)
• Provides patient safety assistance with walking, table to chair transfers and with wheelchair use.
• Ensures professional, accurate, current, and comprehensive documentation with proper spelling and grammar within the medical record. Handles the release of health information per policy.
• Assists with procedures directed by the practitioner such as removing sutures and staples, changing dressings, and obtaining specimens (throat culture, urinalysis, finger stick hemoglobin and Hemoglobin A1Cs and Nasopharyngeal swabs.) Documents results in an accurate and efficient manner within the electronic medical record.
• Responsible for following quality control policies for lab and refrigerated items.
• Responsible for monitoring medical emergency tools and supplies (AED, Fire Extinguisher, Eye Wash station, Emergency Kit, Oxygen, etc.)
• Handles refills for prescriptions according to policy.
• Administers vaccines and other medications using the seven rights (right person, right medication, right route, right reason, right time, right dose, right documentation.)
• Keeps patients' safety as top priority.
• Demonstrates flexibility in work schedule and location, based on the needs of the organization.
• All other duties as assigned

Requirements

Education

• High School Diploma or equivalent
• Active Medical Assistant Certification

Experience

• Previous experience as a medical assistant in a physician office preferred

Knowledge and Abilities

• Innovative thinker with strong conceptual and problem‑solving skills.
• Meticulous attention to detail with the ability to multi‑task.
• Strong organizational, administrative, and time‑management skills.
• Ability to work under pressure and react effectively to emergency situations.
• Ability to work collaboratively with all team‑members.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and technology skills.
• Passionate about healthcare excellence.