Medical Assistant / Front Desk Coordinator (Bilingual English/Spanish)

mascmedical; Miami (FL); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health insurance (50% covered)

Paid time off

Job summary

Masc Medical in Coral Gables, FL is seeking a polished Hybrid Medical Assistant / Front Desk Coordinator fluent in English and Spanish. This 70/30 hybrid role blends front desk duties with non-surgical clinical support, including phlebotomy, PRP prep, and post‑op care.

You’ll welcome patients, manage scheduling, assist physicians during visits, and help ensure a warm, patient‑centered experience in a state‑of‑the‑art clinic.

Qualifications

• Fully bilingual in English and Spanish (required).
• Active Medical Assistant license/certification (CMA, RMA, CCMA or state equivalent).
• Proficiency in phlebotomy is essential.
• Cosmetic/dermatology or primary care office experience is a plus, but training available.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule consultations and coordinate physician calendars.
• Assist physicians during non-surgical hair loss visits and phlebotomy.
• Draw blood for PRP and prepare local anesthesia as directed.
• Post-operative care and patient education.

Skills

Bilingual (English/Spanish)

Phlebotomy

Patient service

Education

Certified Medical Assistant (CMA, RMA, CCMA or state equivalent)

Tools

EMR software

Job description

Medical Assistant / Front Desk Coordinator (Bilingual English/Spanish)

Location: Coral Gables, FL (South Florida)

Position Type: Full-Time (Monday – Friday, 8:30 AM – 5:30 PM | No Weekends!)

Compensation: $25.00 / hour

About Our Practice

We are a premier, internationally recognized medical hair restoration and scalp health institute in South Florida, known for delivering state-of-the-art medical hair loss therapies and regenerative treatments. We pride ourselves on providing a boutique, warm, and highly personalized experience for every patient.

As our clinic expands, we are seeking a polished, energetic Hybrid Medical Assistant / Receptionist to join our dedicated team! If you thrive in a hybrid role that combines warm, first-class patient relations with hands‑on clinical procedures, we’d love to speak with you.

The Role at a Glance

This is a 70/30 hybrid position where you will serve as the "face of the clinic" while also assisting with non-surgical medical hair loss visits and regenerative treatments.

• 70% Front Office & Patient Experience: Greeting patients, answering calls, managing scheduling, and ensuring smooth patient check-in/intake.
• 30% Clinical & Procedure Support: Assisting physicians during medical hair loss consultations, drawing blood for PRP (Platelet-Rich Plasma) treatments, preparing local anesthesia, conducting suture removals, and guiding post-operative checkups. (Note: This role does not involve surgical hair transplant procedures).

What You’ll Do

• First Impressions Matter: Warmly welcome patients upon arrival, manage front desk operations, answer inquiries, and maintain a pristine reception area.
• Patient Coordination: Schedule consultations, manage physician calendars, and perform intake duties for new and returning patients.
• Clinical Assisting: Prepare treatment rooms for medical hair loss visits, assist doctors during non-surgical hair loss therapies, and deliver attentive post‑op care.
• Phlebotomy & PRP Support: Draw blood for PRP treatments, handle centrifugation, and prepare/inject local anesthesia for procedures as directed.
• Post‑Op & Patient Education: Perform suture removals, review home‑care instructions, and answer patient questions regarding recovery.

What We’re Looking For

• Language Skills: Fully Bilingual in English and Spanish (Required).
• Certification: Active Medical Assistant License/Certification (CMA, RMA, CCMA, or state equivalent).
• Core Skills: Proficiency in Phlebotomy is essential.
• Experience: Experience in a cosmetic practice, dermatology, plastic surgery, or primary care office is a plus, but we are happy to train candidates on hair loss and PRP specifics!
• Professional Presence: Excellent communication skills, a polished and presentable appearance, and a genuine passion for patient care.

Why You’ll Love Working With Us

• Work-Life Balance: Guaranteed Monday through Friday schedule (8:30 AM – 5:30 PM) with NO nights, weekends, or holiday shifts.
• Competitive Pay & Perks: $25/hour, plus 50% company‑covered health insurance and PTO: 5 days PTO after 6 months, 10 days PTO at one year, 15 days PTO after 2 years.
• Growth & Support: On‑the‑job specialized clinical training in cutting‑edge hair restoration and regenerative medicine.
• Great Culture: Work alongside a collaborative, supportive, and experienced team of professionals in a clean, state‑of‑the‑art facility.

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