Medical Assistant, Franklin - Head and Neck

Kaiser Permanente; Denver (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

Kaiser Permanente in Denver, CO seeks a Medical Assistant to support providers by rooming patients, recording vitals, and preparing exam rooms for visits.

Under supervision, you will perform basic clinical tasks, assist with procedures, manage clerical duties, and ensure patient safety and satisfaction. Requires MA program completion and Basic Life Support, with potential weekend shifts.

Qualifications

• Successful completion of an accredited Medical Assistant program with a minimum of 120 hours of clinical experience.
• Copy of diploma and transcripts from program or verification letter from school supporting completion of MA apprenticeship.
• High School Diploma or GED is required.

Responsibilities

• Room patients and facilitate provider schedule as directed.
• Take and record vitals (BP, pulse, respiration, temperature, height/weight) and prepare exam rooms.
• Assist physicians with routine procedures and supply management during visits.
• Perform basic clerical duties: check-in patients, schedule appointments, maintain logs and records.
• Support in orienting new staff and transporting supplies as needed.
• Demonstrate computer literacy for charting in electronic medical records and comply with safety standards.
• Administer routine medications in accordance with regional nursing policies.
• Provide courteous service and maintain a safe, clean patient care environment.
• Prepare treatment rooms for procedures using sterile technique as required.
• Greet and escort patients, inform them of delays and update the physician team as needed.

Skills

Customer service

Interpersonal skills

Teamwork

Education

MA program + 120 hrs clinical

High School Diploma or GED

Job description

Job Summary:

Under direct supervision, performs a variety of basic and routine patient care and clerical duties to assist medical providers in the care and treatment of patients. Primary function is to room patients and facilitate provider schedule. Makes members/patients and their needs a primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.

Essential Responsibilities:

• This position, knows and complies with all Kaiser Permanente quality, safety, and emergency policies and procedures. Demonstrates quality and effectiveness in work habits and clinical practice in every interaction with patients, colleagues, providers, and leadership. Ensures patient safety in the preparation and provisioning of care related to but not limited to safe medication administration practices , procedures, infection prevention, fall prevention, including consistent use of two patient identifiers and procedural time outs. Reports safety hazards, accidents and incidents, and unsafe working conditions promptly.

• Performs appropriate basic, routine and regular delegated medical functions as directed and within appropriate scope of practice as inferred by knowledge, skill level, and KP guidelines (e.g., vision screening, ear irrigations, hearing tests, hematocrit, tonometry measurements, EKG tests, collecting throat, wound, and sputum specimens, and urine cultures) using appropriate instruments, techniques, and specimen labeling process.

• Supports physicians and other medical providers performing routine examination and treatment procedures by attending patient during procedures and providing appropriate supplies and instruments.

• Performs routine clerical and reception duties, as required, such as completing patient visit records, maintaining departmental logs, answering telephones and taking messages, checking in patients, and scheduling patient appointments.

• Performs other duties as assigned, such as assisting in orienting and training new employees, transporting equipment or patient, stocking shelves, taking inventories, ordering supplies.

• Demonstrates computer literacy for charting and reviewing in an automated medical record. Works within scope of practice and according to KP policies. Complies with regulatory requirements and standards of care.

• Administers specific medications to identified patient age groups in identified departments as determined by the regional Nursing Service department..

• Performs duties and responsibilities with excellence, enthusiasm, great service orientation demonstrating courteous behaviors and mannerisms, and by anticipating physician and other medical providers needs. Demonstrates flexibility and readily assists other staff members. Maintains a safe and healthy work environment for patients, self, and others.

• Prepares examination and treatment rooms for use by physicians and other medical providers by cleaning, stocking and arranging supplies, equipment and instruments. Prepares treatment rooms for special procedures using knowledge of sterile technique, as required. Cleans, packages and sterilizes reusable supplies and instruments, as needed, appropriately using germicide solution.

• Reviews and communicates to physician and other medical providers appointment schedule to determine patient visit order and solicits special instructions or requests for the day, greets and escorts patient to examination or treatment room in a respectful, warm and caring manner. Keeps patients, physician or other medical providers, and other team members, informed of physicians or other medical providers status and/or time delays throughout the day.

• Interviews patient to determine reason for visit; takes patients vital signs, e.g., blood pressure, pulse, respiration, temperature, height and weight; records information in patients medical record; and reports findings to appropriate personnel, according to standard requirements.

• Instructs or assists patients in preparation for scheduled procedures, in a caring and courteous manner. Provides routine verbal and written instructions to patients as specifically directed, such as use of crutches, cast care and wound care; escorts patients to other patient care areas, as needed.

Basic Qualifications:

Experience

Education

• Successful Completion of an accredited Medical Assistant program and a minimum of a 120 hours ofclinical experience.

• Copy of diploma and transcripts from program required OR letter from school attesting to successful completion of KPCO Medical Assistant Apprenticeship program.

• High School Diploma or General Education Diploma (GED) required.

License, Certification, Registration

• Basic Life Support within 3 months of hire

Additional Requirements:

• Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs.

Preferred Qualifications:

Potential weekend shifts.

Franklin Head & Neck

COMPANY: KAISER

TITLE: Medical Assistant, Franklin - Head and Neck

LOCATION: Denver, Colorado

REQNUMBER: 1453270

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.