Medical Assistant for a Wellness Services Provider in the US (Home Based Part Time)

Virtual Coworker; Rockaway (NJ); Remote; USD 10,000 - 60,000; Part time

Job summary

Join a dedicated healthcare provider specializing in psychiatric services as a Medical Assistant. This part-time, home-based role requires excellent communication and customer service skills to assist patients effectively. You'll handle inbound calls, manage paperwork, and maintain patient records using tools like Simple Practice and Icon Notes. Ideal candidates will have experience in a front desk role within healthcare and the ability to multitask in a fast-paced environment. This position offers flexibility and the chance to make a positive impact on patients' mental health journeys while working from the comfort of your home.

Qualifications

• Experience in a front desk/secretarial role in healthcare is essential.
• Strong communication and customer service skills are crucial.

Responsibilities

• Handle inbound calls from patients and provide necessary assistance.
• Maintain and update patient records accurately using specified tools.

Skills

Communication Skills

Customer Service Skills

Attention to Detail

Multitasking

Medical Billing Knowledge

Tools

Simple Practice

Icon Notes

Job description

Medical Assistant for a Wellness Services Provider in the US (Home Based Part Time)

• Work Schedule: Monday to Wednesday (3 Hours), Thursday 12 pm - 5 pm, Friday 9 am - 3 pm Eastern Standard Time
• City: Rockaway
• State/Province: NJ
• Country: United States
• Work Location: Home Based - Philippines
• Job Type: Part time
• Industry: Health and Wellness

Client Information

The Company is a healthcare provider specializing in psychiatric and mental health services. They offer comprehensive assessments, medication management, and psychotherapy to address various mental health conditions.

Job Description

• Handle inbound calls from patients, providing assistance and information as needed.

• Return missed calls promptly to ensure patient inquiries are addressed.

• Complete and manage necessary paperwork accurately and efficiently.

• Contact insurance companies for verification and coverage details.

• Maintain and update patient records using Simple Practice and Icon Notes to ensure accurate documentation.

Must Haves

• Previous experience in a front desk/secretarial role, preferably in a medical or healthcare setting.
• Knowledge of medical billing to facilitate calls with providers.
• Strong communication and customer service skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• Familiarity with Simple Practice and Icon Notes (or willingness to learn).

Nice to Haves

• Psychiatric medical practice is a plus!

Home Office Requirements

Please only apply for this role if you have the following home office requirements:
• Perfectly working headset and webcam
• Stable internet connection of at least 5 Mbps to 15 Mbps
• Up to date computer system with a minimum of Windows 8 or Mac OS X
• Quiet room with no distractions or background noises
• A backup plan if the power goes out or if your internet connection becomes unstable during your shift.
Only applicants meeting the strict criteria above will be contacted.

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