Medical Assistant-FMG FWF

Fairview Health Services; Minneapolis (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant to join their dynamic care team. This flex position involves traveling to various clinic locations to provide high-quality patient care and support. The ideal candidate will be a graduate of an accredited Medical Assistant program or an LPN, with strong customer service and communication skills. Responsibilities include delivering care as delegated, documenting patient interactions, and collaborating with healthcare professionals to ensure continuity of care. If you are passionate about making a difference in patient experiences and thrive in a fast-paced environment, this role offers a unique opportunity to grow and contribute to a vital healthcare mission.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability Insurance

Long-term Disability Insurance

Paid Time Off

Tuition Reimbursement

Retirement Plan

Early Access to Earned Wages

Qualifications

• Graduate of an accredited Medical Assistant Program or LPN is required.
• Excellent customer service and communication skills are essential.

Responsibilities

• Support quality patient-centered care as part of the healthcare team.
• Document care and communicate effectively with team members.
• Participate in meetings to support initiatives and workflow improvement.

Skills

Customer Service

Communication Skills

Critical Thinking

Teamwork

Flexibility

Education

Graduate of an accredited Medical Assistant Program

LPN

Tools

Computer Programs

Job description

Job Overview

Position is a flex position, floating to sites at Forest Lake, Fridley and UMMC West Bank Riverside campus.

As a member of the care team, the Medical Assistant supports quality patient- and family-centered care principles through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families. The Medical Assistant will gather information and documents to support the patient visit. The medical assistant is responsible for adhering to all policies, procedures, and practice guidelines, promoting teamwork with all members of the health care team, maintaining complete, timely and accurate clinical documentation for each patient and continually looking for opportunities to improve processes and workflow. This MA position supports the Flex Workforce. Flex workforce employees regularly travel to multiple clinics to fill open shifts and “regular” travel is defined as the expectation to be available to travel 100% at any time to different locations based on the business needs. The length of the assignment at a location will vary based on need (i.e., 1 day for ill call or an extended period of time), which includes the expectation to travel to more than one clinic during the day at a moment’s notice.

Job Expectations:

1. Delivers care as delegated by the physician/authorized practitioner or RN, to assigned patient population, or individual patient.
2. Follows the patient’s plan of care.
3. Prioritizes work based on patient acuity, available resources, patient/family preferences, provider schedule, in collaboration with the physician/authorized practitioner and other health care team members.
4. Performs high and low risk technical procedures defined by the clinical setting includes medication administration, assistance with CPR, assistance with procedures and may include lab draws.
5. Recognizes when different approaches may be needed based on age or cultural differences.
6. Implements assigned aspects of the patient teaching plan.
7. Documents care in the medical record.
8. Effectively communicates compliance and concerns to delegating physician/authorized practitioner/RN.
9. Takes action to assure continuity of care for all assigned patients.
10. Adheres to all relevant policies, procedures, and practice guidelines.
11. Responds appropriately to emergent situations.
12. Functions as care team assistant as needed.
13. Communicates effectively with other members of the health care team.
14. Documents care in the medical record.
15. Communicates verbal and written information in a clear, concise, accurate, and timely manner.
16. Uses communication approaches appropriate to patient/family needs.
17. Respect and ensures the confidentiality of all information regarding patients, staff members or Fairview business issues. Shares information only with those who need to know.
18. Demonstrates ability to provide care or service adjusting approaches to reflect developmental level of population served.
19. Partners with patient/caregiver in care/decision making.
20. Communicates in a respectful manner.
21. Ensures a safe, secure environment.
22. Individualizes plan of care to meet patient needs.
23. Modifies clinical interventions based on population served.
24. Provides patient education based on assessment of learning needs of patient/caregiver.
25. Identify opportunities for improvement in workflow.
26. Participate in meetings to support initiatives.
27. Communicate appropriately with team members.
28. Engage in change to improve the work environment and patient experience.

Organization Expectations, as applicable:

1. Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
2. Partners with patient caregiver in care/decision making.
3. Communicates in a respective manner.
4. Ensures a safe, secure environment.
5. Individualizes plan of care to meet patient needs.
6. Modifies clinical interventions based on population served.
7. Provides patient education based on assessment of learning needs of patient/caregiver.
8. Fulfills all organizational requirements.
9. Completes all required learning relevant to the role.
10. Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures, and standards.
11. Fosters a culture of improvement, efficiency, and innovative thinking.
12. Performs other duties as assigned.

Minimum Qualifications to Fulfill Job Responsibilities:

Required

1. Education: Graduate of an accredited Medical Assistant Program or LPN
2. Experience: N/A
3. License/Certification/Registration: AHA BLS

Preferred

1. Education: N/A
2. Experience: Ambulatory Care Experience
3. License/Certification/Registration: AAMA Certification

Additional Requirements: Excellent customer service, public relations, and communication skills. Ability to prioritize and work with a fluctuation in workload while working independently. Demonstrates focus on customer service/patient experience with every interaction. Ability to work as an effective team member to provide exceptional care. Ability to demonstrate critical thinking skills. Ability to embrace change and engage in ongoing process improvement. Ability to keyboard and utilize computer programs. Must be flexible to work various shifts and locations as required.

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status.