Medical Assistant, Float Pool- Pioneer Valley

Mass General Brigham; Hadley (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

Mass General Brigham is seeking per diem Medical Assistants to ensure smooth operations across various practices in the Pioneer Valley. Candidates will assist physicians, manage patient flow, and provide essential patient care tasks. This unique role requires strong interpersonal skills and adherence to safety protocols, contributing to a seamless patient experience in a collaborative team environment.

Qualifications

• BLS Certification preferred.
• Direct experience in medical field preferred (0-1 year).
• Completion of Medical Assistant Course preferred.

Responsibilities

• Assist during office visits including examinations and procedures.
• Ensure efficient patient flow through the office.
• Perform clinically appropriate tasks related to patient management.

Skills

Interpersonal skills

Communication skills

Attention to detail

Time management

Knowledge of medical terminology

Education

High School Diploma or Equivalent

Tools

Electronic health record (EHR) systems

Job description

Site: Mass General Brigham Medical Group Western Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Our Float Pool team is a group of employees who are specially trained and readily available to seamlessly assimilate and stabilize clinical operations within our practices. We cover gaps due to unexpected call outs, long-term leaves, planned vacations, staffing vacancies, etc. This is a unique opportunity to work autonomously to the top of your education/certification while also functioning as part of a collaborative team.

Job Summary

We are seeking per diem Medical Assistants to pick up shifts Monday through Friday, but we can be flexible on exact days based on employee availability. In this role, you would be expected to cover various practices across the Pioneer Valley. Towns/cities include:

• Amherst
• Belchertown
• Florence
• Greenfield
• Hadley
• Northampton
• South Deerfield
• West Hatfield
• Williamsburg

We do our best to keep all employees with their preferred geographic regions/specialty areas; however, float pool employees must be able and willing to commute to any of our locations during orientation (for training/precepting purposes) or during times of fluctuating staffing shortages (for cross-coverage purposes).

Our Medical Assistants partner with and work alongside a physician or advanced practice provider. Responsibilities include:

• Ensuring efficient patient flow through the office
• Assisting during office visits (rooming, examinations, point of care testing, immunizations, procedures, and treatments as directed)
• Performing clinically appropriate tasks related patient panel management (phone triage, test results, prescription refill, coordination of care, etc.)
• Maintaining neat, clean, and safe patient care areas
• Interacting with patients and their families in a professional, friendly manner consistent with their needs.

Qualifications

Education: High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No.

Licenses and Credentials: Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred. Certified Medical Assistant - Data Conversion - Various Issuers preferred.

Experience: Direct MA experience or medical field work 0-1 year preferred.

Knowledge, Skills and Abilities:

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

Additional Job Details

Strongly Preferred:

• Medical Assistant Course or diploma program or a minimum of 1-year professional experience
• National MA Certification via AAMA, AMT, NHA, or NCCT

Remote Type

Onsite

Work Location

232-234 Russell St

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.