Medical Assistant Float Pool Main Campus

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 30,000 - 33,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking a Medical Assistant for the primary care float pool to support direct patient care across 15 primary care locations in the Boston area, including Main Campus and nearby towns.

Responsibilities include taking vital signs, documenting patient information, scheduling, managing patient flow, and assisting physicians and nursing staff. Bilingual English/Spanish preferred; onsite shifts typically 8am-4:30pm or 8:30am-5pm; at least 4 shifts per month;

Qualifications

• Requires high school diploma or equivalent.
• BLS certification and CMA credential preferred.
• Experience with patient interactions and medical records is expected.

Responsibilities

• Interview patients and obtain medical information.
• Measure vital signs and document results.
• Show patients to examination rooms and prepare equipment.
• Record medical history and test results in records.
• Answer phones and assist with insurance forms.
• Coordinate with physicians and nursing staff to facilitate care.
• Collect specimens and prepare them for testing.
• Prepare and stock treatment rooms and maintain cleanliness.

Skills

Vital signs

Medical terminology

Patient communication

Time management

Medical office software

Education

High School Diploma or Equivalent

BLS Certification

Certified Medical Assistant

Tools

EHR systems

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Medical Assistant on the primary care float pool works to support direct patient care at any of our 15 primary care locations. The primary care practices care for a variety of patients including, Family Medicine, Community Health Centers, Pediatric Care and Adult Internal Medicine. Practice locations range from the Main Campus in Boston and communities/neighborhoods in Boston to nearby towns which include Chestnut Hill, Brookline, Newton, Norwood and Foxboro.

Qualifications

This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.

Education

High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No.

Licenses and Credentials

• Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
• Certified Medical Assistant - Data Conversion - Various Issuers preferred

Experience

Direct MA experience or medical field work 0-1 year preferred.

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

Additional Job Details (if applicable)

Bilingual English/Spanish preferred. 8am-4:30pm or 8:30am-5pm. Min 4 shifts per month. Must be able to travel to other sites. Remote Type Onsite Work Location 15 Francis Street. Scheduled Weekly Hours 0. Employee Type Per Diem Work Shift Day (United States of America).

Pay Range

$22.00 - $24.94/Hourly.

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.