Medical Assistant Float - North West Region - Evernorth Care Group

The Cigna Group; Peoria (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading healthcare provider as a Medical Assistant in a dynamic, patient-focused environment in Arizona. The role combines critical organizational and customer service duties, enabling you to support diverse patient needs while working within primary care departments. You'll enjoy a collaborative atmosphere that values both professional growth and quality patient care.

Benefits

6% premium pay for float role

Mileage reimbursement

Qualifications

• Experience in a healthcare environment required.
• BCLS certification necessary.
• Preferred: 1+ year experience in outpatient settings.

Responsibilities

• Ensure smooth day-to-day operations in the clinic.
• Room patients, take vital signs, and assist in procedures.
• Document care provided and manage patient communications.

Skills

Organizational skills

Multitasking

Customer service

Bilingual (English/Spanish)

Education

Graduate of an approved Medical Assistant program

Graduate of an unapproved program with state certification

Graduate of a US Armed Forces medical services program

Tools

Microsoft Office

Electronic health record system EPIC

Job description

The job profile for this position is Medical Assistant, which is a Band 2 Professional Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

*** This float role is eligible for 6% premium pay. If you elect to transition out of the float position in the future, you will forfeit this incentive. ***

****This float role is also eligible for round trip mileage reimbursement paid from your designated “home center” to all other centers. This is a worksite dependent position. ****

Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We’re looking for a Medical Assistant to join our fast-paced, customer-focused primary care/adult medicine departments for Evernorth Care Group across the Phoenix Valley. If you’ve always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we’re sure you’ll love this position.

Work hours: Typically, Monday-Friday 7-8 a.m.- 4-5 p.m.

Primary Centers: Arrowhead, Paseo, Sun City, Sun City West

Secondary Centers: Palm Valley, Paradise Valley, Phoenix Central, Westridge

Responsibilities:

• Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
• Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
• Accurately follow all policies and procedures, practice in alignment with the scope of your certification.
• Provide excellent and friendly customer service through all avenues of communication.
• Document your efforts of all the care and information provided to our patients.
• Return patient calls, complete referrals, chart prep and forms management.
• Help answer questions, concerns, and requests, either in person, through our electronic health record system EPIC and patient portal, or by phone.
• Partner with the clinicians, your peers and the patients to meet the needs of the practice.
• Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
• Cross train in the Front Office
• All other duties as assigned.

Minimum qualifications Required:

• Graduate of an approved Medical Assistant program or
• Graduate of an unapproved program with successful completion of state certification examination or
• Graduate of a US Armed Forces medical services program.
• Previous experience working in a healthcare environment
• BCLS certification

Preferred qualifications:

• 1+ year experience in the outpatient setting
• Bilingual (English/Spanish) skills
• Front office experience.
• Experience working with Microsoft Office and comfortable with data entry into our electronic health record system EPIC

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.