Medical Assistant - Float East Region - Days

WellSpan Health; Ephrata (Lancaster County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant to provide exceptional patient care in a dynamic environment. This role involves assisting with direct patient care, performing essential medical tasks, and ensuring a smooth workflow in a patient-centered practice. The ideal candidate will thrive in a team-oriented atmosphere, demonstrating strong communication skills and a commitment to patient safety. With opportunities for professional growth and a variety of benefits, this position offers a fulfilling career path for those passionate about healthcare.

Benefits

Flexible spending and health savings accounts

Retirement savings plan

Paid time off (PTO)

Short-term disability

Education assistance

Financial education and support, including DailyPay

Qualifications

• Associates Degree or Diploma in Medical Assisting required.
• 1 year experience in a primary care or specialty office required.

Responsibilities

• Assists in direct patient care and performs treatments as directed.
• Documents patient vital signs and prepares patients for procedures.

Skills

Patient Care

Medical Terminology

Electronic Health Records

Teamwork

Communication Skills

Education

Associates Degree in Medical Assisting

Diploma in Medical Assisting

Tools

Electronic Health Record Software

Job description

Medical Assistant - Float East Region - Days

Ephrata, PA, United States

Job Info

• Job Identification 210665
• Job Category Nursing
• Posting Date 01/30/2025, 01:17 PM
• Job Schedule Full time
• Job Shift Shift1 - Day
• Locations 785 5th Ave, Chambersburg, PA, 17201, US 169 Martin Ave, Ephrata, PA, 17522, US
• Assignment Category Not Applicable
• FTE 1

Job Description

Schedule

Monday - Friday, occasional evenings and Saturday mornings.

General Summary

Provides safe, therapeutic and efficient care and services to patients. Assists in direct patient care, performs treatments, administers medications (if qualified and appropriately supervised), and instructs patients and their families in appropriate care, as directed by their provider. Is an active team participant in the patient-centered practice, by aiding in the development of office workflows that support patient centered care.

Responsibilities

Duties and Responsibilities

Essential Functions:

• Obtains and documents reason for visit, patient vital signs which may include: Temperature, blood pressure, weight, BMI, respirations, and pulse.
• Collects specimens as directed by provider. Uses appropriate equipment and protocols for specimen collection, processing, handling, and storage. Ensures all specimens are tracked/logged prior to transportation to lab.
• Ensures all patient care areas are adequately stocked with unexpired medical supplies and has equipment that is in good working condition with up to date biomedical assessment checks. Properly handles, stores, and cleans instruments, equipment, and supplies per manufacturer guidelines.
• Prepares patients for scheduled procedures by assuring patient is appropriately gowned and instruments and supplies are set-up. Uses Standard Precautions for all patient encounters.
• Arranges for patients’ ordered diagnostic and therapeutic services by completing necessary paperwork and scheduling of appointments. Under the direction of the provider, tracks, reviews and monitors follow-up of diagnostic test results. Relays information from the provider to the patient regarding results and follow-up instructions.
• Under the direct supervision of a licensed nurse or provider, prepares and administers vaccines, medications and controlled substances/narcotics as prescribed by the provider and as skilled competencies permit. Asks prescribed screening questions, identifies risks and contraindications, questions and observes for appropriate responses.
• Documents and processes prescription requests and refills per protocol.
• Performs basic office procedures, examinations and/or tests ordered by provider and as skill competencies demonstrate competence (i.e. EKGs, ear lavage, vision tests etc.).
• Provides patients with standard patient care instructions and education, and reviews with patient and family members as directed by providers (i.e. VIS sheets etc.).
• 10 Obtains comprehensive health information from patient/family members to review with providers or clinical resource over the phone. Uses this information to assist providers in determining the urgency for care or an alternative venue for care for patients with acute problems, should access not be readily available at the practice. Returns calls to patient in a timely matter.
• Completes pre-visit planning and visit prep according to established guidelines. Obtains comprehensive health information from patient/family members at the time of the visit. This may include review of systems and history of present illness and/or past medical and social history. Obtains an accurate medication review updating the EHR. Completes office standing orders for the chronic and preventative healthcare needs of the patient.
• Efficiently manages daily patient flow to manage fluctuating patient volumes and demands. Prioritizes daily patient care tasks and activities that are delegated by the care team.
• Under the direction of your supervisor, takes ownership in an office function/process improvement.
• Maintains strict confidentiality of patient’s health information. Completes annual WSH Corporate Compliance, and other mandatory education.
• Supports the provider during the visit and patient exam by collecting and entering information in the patient record, carrying out orders and completing post visit patient care education and instructions.
• Maintains an 80% or higher on all yearly audits performed.

Common Expectations:

• Demonstrates a commitment to patients, visitors and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors into the Safety Reporting System (SRS System), as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Maintains the cleanliness of work areas as required.
• Maintains professional growth and development.
• Embraces the concepts for ensuring a positive patient/family experience every visit, every time. Fosters teamwork with coworkers, and providers. Practices fiscal responsibility through improvement and innovation. Attends Quality Improvement Team meetings, and other meetings as assigned.
• Responsible for the care and maintenance of department/entity equipment and supplies; mail distribution.
• Enters and/or retrieves data from established computer files using knowledge of various computer software applications.

Qualifications

Qualifications

Minimum Education:

• Associates Degree Medical Assisting or Practical Nurse Required or
• Diploma Program Medical Assisting Required

Work Experience:

• 1 year Experience in a primary care or specialty office. Required

Licenses:

• Basic Life Support Upon Hire Required and
• Certified Medical Assistant Upon Hire Required

Courses and Training:

• Certificate of completion from an accredited Medical Assistant program (Diploma) Or National Medical Assistant Certification Or American Registry of Medical Assistants Certification Or National Healthcareer Association Certified Clinical Medical Assistant Upon Hire Required and
• Completes all required education programs and competency testing needed to perform at an advanced level. Upon Hire Required and
• Medical terminology. Upon Hire Required

Knowledge, Skills, and Abilities:

• Ability to effectively present clinical information to the care team.
• Proficient in navigating and entering information into an electronic health record.
• Models team work.
• Self-motivated and dependable.
• Able to work independently.

Benefits Offered:

• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay