Medical Assistant - Float

Arizona Center for Cancer Care; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Arizona Center for Cancer Care is seeking a float medical assistant to travel among clinics, support patient care, and ensure supplies and equipment are ready. You will interact with patients, record vital information, and maintain clean, stocked treatment rooms.

The role requires a friendly, professional demeanor, the ability to multitask in a fast-paced environment, and proficiency with EMR systems and medical terminology.

Qualifications

• High school diploma or equivalent required.
• Completion of a medical assistant program.
• Experience with EMR systems and medical terminology preferred.
• Strong customer service and phone etiquette.

Responsibilities

• Travel to multiple clinics to provide coverage and support.
• Record patients' medical history, vital signs, and test results.
• Interview patients and measure vital signs, weight, and height.
• Prepare examination rooms and assist providers as needed.
• Restock supplies and manage inventory.
• Communicate with supervisors, peers, patients, and physicians.
• Maintain confidentiality and adhere to policies.

Skills

Medical terminology

Excellent phone etiquette

Customer service

EMR knowledge

Computer experience

Education

High school diploma or equivalent

Medical assistant program

Tools

EMR software

Job description

Job SummaryThe float medical assistant is responsible for traveling to multiple clinics assisting in providing care for our patients. This individual ensures that supplies and equipment are available to facilitate efficient, effective care. It is important that a friendly, caring, courteous, and professional attitude is always displayed as this person has front-line contact with patients and families.Duties and responsibilitiesTraveling to multiple clinics to provide coverage assistance.Recording patients' medical history, vital statistics, or information such as test results in medical records.Interview patients to obtain medical information and measure their vital signs, weight, and height.Accompanying patients to the appropriate exam room; assisting patients as needed with walking, transfers, dressing, and preparing them for the physician.Assisting and Caring for Others — providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.Documenting/Recording Information — entering, recording, storing, or maintaining information in written or electronic form.Getting Information — observing, receiving, and otherwise obtaining information from all relevant sources.Communicating with Supervisors, Peers, Patients, and Physicians — providing accurate messages/instructions by telephone, in written form, e-mail, or in personInteracting with Computers — Using computers and electronic medical records to enter data, or process information.Cleaning according to scheduled maintenance program and keeping appropriate records; managing inventory of supplies; assisting with the ordering of patient care supplies, restocking treatment rooms, exam rooms, and procedure room.Monitoring and tracking prescription sent as eRX and refill requests.Preparing treatment rooms for patient examinations, set up instruments and equipment according to department protocol.Filling out lab requisition for pathology and calling for pick up at lab where patients insurance is accepted.Sending orders for labs, imaging, referrals or Meds to appropriate facilities when ordered by provider.Calling and scheduling for the patient, when providers order STAT requests: before they leave our office. Calling insurance to request prior authorization as necessary.Monitoring biohazard and sharps daily according to OSHA.Restocking, managing and checking expiration dates for all supplies in rooms and storage room.Answering clinical phone calls.Checking phone messages hourly and returning all calls before lunch, midafternoon, and prior to leaving for the dayComplying with all AZCCC policies and procedures.Maintaining strict confidentiality related to medical records and other data.Working shifts as assigned. Scheduled shifts/locations will rotate according to clinic needs.Performing other duties as directed by providers and practice administrator.Licensure/CertificationMedical assistant certificationValid CPR certificationValid driver’s licenseDirect reportsN/AWorking conditions/ Physical requirementsMedical office settingAble to work 40 hours per weekModerate noise levels from medical setting and equipmentStanding for long periods of timeAbility to see details at close rangeAbility to listen and understand information through spoken words and sentencesAbility to read and understand information in writingAbility to communicate information in speaking so others will understandDaily uses of hands to type, file, and write/sign documentsMinimum lifting requirements of 25 pounds to transfer equipment, help patients with positioning, and pack/unpack suppliesFrequent bending, twisting, and position changes to assist patientsEEO StatementArizona Center for Cancer Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Qualifications/Education RequirementsHigh school diploma or equivalent requiredSuccessful completion of a medical assistant programTravel to multiple clinics is requiredComputer experience with EMR knowledgeProfessional appearanceStrong medical terminologyMust demonstrate excellent phone etiquette and exceptional customer service skills.Excellent work ethic, including integrity, positive attitude, productive, organized, treats leadership with respect, excellent attendance, continuously learning and willing to ask for assistance.Ability to work efficiently and effectively in a detail oriented, fast-paced setting.