Medical Assistant, Family Practice

Rockford Health Physicians; Rockford (IL); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Tuition and certification reimburse

Job summary

Mercyhealth in Rockford, IL seeks a Medical Assistant to prepare patients for exams, assist in procedures, and manage records. You will schedule appointments, handle referrals and payments, and ensure supplies are stocked to support smooth clinic operations.

Requirements include graduation from an ABHES/CAAHEP-accredited program and CPR/BLS certification within 90 days. Prior clinical rotation is preferred, with strong patient communication essential.

Qualifications

• Graduate of an ABHES/CAAHEP-accredited medical assistant program or equivalent
• Experience in a clinical setting preferred
• Certification in CPR or BLS within 90 days required

Responsibilities

• Rooms patients and prepares them for examinations
• Assists clinicians with examinations, procedures, and labs
• Schedules and manages appointments using computerized system
• Handles referrals, insurance coordination, and payments
• Maintains patient charts and records and orders supplies

Skills

Medical assisting

Phone etiquette

Patient communication

Data entry

Education

ABHES/CAAHEP-accredited Medical Assistant program

Tools

Electronic health records (EMR)

Computerized scheduler

Job description

OVERVIEWThe medical assistant prepares patients for appointments, helps with exams and procedures, collects information, and keeps patient records updated. They also schedule appointments, answer calls, handle referrals and payments, and make sure the clinic has the supplies it needs.SCHEDULE: 40-hours per weekSHIFT: DaysESSENTIAL DUTIES AND RESPONSIBILITIESRooms patients, collects assessment data and prepares patient according to specific need.Assists in examination, treatment and other clinic procedures.Assists with laboratory procedures, screening tests and QI projects.Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.Schedules appointments and enters appointment date and time into computerized scheduler.Conducts reminder calls to all patients.Greet and directs patients, salespeople, and visitors.Registers patients by verifying that patient's record is up to date and accurate.Makes appropriate changes in computer system and on patient's chart.Coordinates referrals for patients through insurance and other physician offices.Collects payment from patients and issues receipt where applicable.Prepares and maintains patient charts.Maintains and orders supplies.EDUCATION AND/OR EXPERIENCEGraduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred.CERTIFICATION/LICENSUREApproved CPR or BLS certification required within 90 days.Medication injection training and pharmacology is a required competency to perform medication administration.OTHER SKILLS AND ABILITIESN/ALEVEL OF SUPERVISIONSome independent judgment is required, but decisions are limited by standard practices or procedures.SUPERVISESN/APAY RANGE:$18.28 - $28.69Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:Medical, Dental, VisionLife & Disability InsuranceFSA/HSA OptionsGenerous, accruing paid time offPaid Parental and caregiver leaveCareer advancement and educational opportunitiesTuition and certification reimbursementCertification ReimbursementWell-being ProgramsEmployee DiscountsOn-Demand PayFinancial EducationAnnual recognition/awards eventsPartner appreciation daysFamily entertainment/attractions discountCommunity service/improvement opportunitiesClick here for more details regarding Mercyhealth Careers Benefit Information.At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.Mercyhealth has been nationally recognized for our commitment to our people and culture, including:#1 in the nation on AARP's Best Employers for Workers Over 50One of Working Mother magazine's 100 Best Companies for Working MothersA Top 50 Company and Top 10 Nonprofit for Executive Women