Medical Assistant - Family Practice

Nebraska Methodist Health System; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Nebraska Methodist Health System is seeking a patient-focused clinic support professional at Methodist Physicians Clinic - Regency in Omaha, NE. The role supports physicians, prepares patients for exams, and manages lab and radiology orders and communications.

You will assist with appointment coordination, patient education, and triage while maintaining accurate records and a clean work environment. The schedule runs Monday through Friday, with standard clinic hours.

Qualifications

• Assists physicians with daily activities and patient care.
• Maintains patient records and tracking forms.
• Interacts with patients and families to provide information.

Responsibilities

• Documents all lab, procedures, and appointments on tracking forms.
• Completes tracking forms and follows up on missed appointments.
• Assists Health Coaches by scheduling and managing patient lists.
• Provides patient education as directed by the provider.
• Performs telephone triage and advises patients per provider instructions.
• Receives and returns patient calls within 90 minutes as prioritized.
• Maintains clean and organized work areas and equipment.
• Handles prescription renewals/inquiries and relays information to pharmacy.
• Ensures age-appropriate care as outlined in Age Specific Criteria.
• Completes Age Specific Quiz annually.
• Prepares exam rooms and equipment for treatment and examinations.
• Prepares patients and rooms for provider exams, weighing patients and checking vital signs.

Skills

Patient care

Phlebotomy

Documentation

Telephone triage

Job description

Why work for Nebraska Methodist Health System?

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Location: Methodist Physicians Clinic - Regency
Address: 10060 Regency Circle - Omaha, NE
Work Schedule: Monday through Friday, 7:30am - 4:30pm

Assists physicians in daily activities such as preparing patients for examination, phlebotomy, injections, assisting providers with entering medication, laboratory and radiology orders, scheduling diagnostic tests and making and receiving phone calls.

Responsibilities

Essential Job Functions

Joint (Floor and Phone)

• Medical Home
• Documents all lab, procedures, and appointments on tracking forms.
• Completes tracking forms and follows up on missed appointments and procedures.
• Assists Health Coaches by working patient lists and scheduling appointments as directed.
• At the direction of the provider provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed.
• Educates/instructs patients according to provider's direction 98% of the time.
• Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
• Receives and returns patient calls within 90 minutes based on medical priority 95% of the time.
• Accurately records and reports patient’s condition according to department policy 98% of the time.
• Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.
• Maintains clean and organized work area according to department/provider protocol 99% of the time.
• Handles prescription renewals/inquiries to facilitate patient care. Discusses questions with provider and relays information to pharmacy.
• Handles prescription refills according to department/provider protocols 99% of the time.
• Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Age Specific Criteria”.
• Completes Age Specific Quiz annually.

Floor

• Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies.
• Prepares exam rooms and medical equipment according to provider protocol 95% of the time.
• Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs