Medical Assistant - Diabetes and Endocrine

CO800 Methodist Physicians Clinic; United States; Sur place; USD 34 000 - 42 000; Plein temps

Résumé du poste

Nebraska Methodist Health System in Omaha, NE, is seeking a Medical Assistant to support the Diabetes and Endocrine clinic at Methodist Physicians Clinic. The position is full-time (32 hours per week) with a Monday, Wednesday, Thursday and Friday schedule from 7:30am to 4:00pm, on site.

You will document labs and appointments, educate patients, perform telephone triage, maintain a clean work area, handle prescription renewals, and provide age-appropriate patient care as directed by providers.

Qualifications

• Complete an approved Medical Assistant Program; externship/preceptorship preferred or 6 months MA experience.
• Nursing program enrollment with half coursework completed may be eligible.
• 6 months MA experience is preferred.

Responsabilités

• Document lab results, procedures and appointments on tracking forms and schedule as directed.
• Educate patients and families as directed by the provider; connect to community resources.
• Perform telephone triage and relay information per provider instructions; document conditions.
• Maintain clean, organized work areas and ensure proper infection control.
• Handle prescription renewals/inquiries and relay information to pharmacy.
• Provide age-appropriate care and ensure patient understanding of treatments.

Connaissances

Time management

Verbal communication

Critical listening

Patient care

HIPAA understanding

Formation

Approved Medical Assistant Program

Nursing program enrollment (half courses completed)

Description du poste

Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Location: Methodist Physicians Clinic - Diabetes and Endocrine Address: 7831 Chicago Court - Omaha, Ne

Work Shift: Monday, Wednesday, Thursday, Friday 7:30am - 4pm, full time, 32hrs/week

Responsibilities

• 1. Medical Home Documents all lab, procedures, and appointments on tracking forms. Completes tracking forms and follows up on missed appointments and procedures. Assists Health Coaches by working patient lists and scheduling appointments as directed.
• 2. At the direction of the provider provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed. Educates/instructs patients according to provider's direction 98% of the time.
• 3. Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions. Receives and returns patient calls within 90 minutes based on medical priority 95% of the time. Accurately records and reports patient's condition according to department policy 98% of the time.
• 4. Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms. Maintains clean and organized work area according to department/provider protocol 99% of the time.
• 5. Handles prescription renewals/inquiries to facilitate patient care. Discusses questions with provider and relays information to pharmacy. Handles prescription refills according to department/provider protocols 99% of the time.
• 6. Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Age Specific Criteria”. Completes Age Specific Quiz annually.

Floor

• 1. Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies. Prepares exam rooms and medical equipment according to provider protocol 95% of the time.
• 2. Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care. Prepares patient for exam by following provider protocol and company policies 95% of the time.
• 3. Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed. Obtains provider requested tests, records, and lab work 95% of the time.
• 4. Dispense medications at the direction of a provider to patients. Registered Nurse and Licensed Practical Nurse instruct patients and family members regarding education and treatment to ensure patients completely understand how to take the medication correctly.
• 5. Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities. Performs above procedure according to clinic policy and procedures 95% of the time.
• 6. Ensures accuracy of order entry and completes appropriate documentation without error at least 98% of the time.
• 7. Assists providers to facilitate patient treatment by ordering and scheduling tests as directed. Orders and schedules tests 95% of the time.

Phone

• 1. Answering Phone Calls Answers calls according to protocol at least 98% of the time.
• 2. Returning Phone Messages Returns phone messages according to protocol at least 98% of the time.
• 3. Providing Test Results Provides test results according to protocol at least 98% of the time.
• 4. Pharmacy Refills Accurately completes pharmacy request 100% of the time.

Job Requirements

Education Completion of an approved Medical Assistant Program required. Program must include an externship/preceptorship in a clinical setting OR must have 6 months of current experience working in the capacity of a medical assistant. OR Currently enrolled in a nursing program with half of nursing courses completed required. Transcripts must be provided indicating classes have been passed.

Experience 6 months previous medical assistant experience preferred.

License/Certifications Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire. Medication Aide Registry (MAR or MAR.40) required within 2 months of hire date.

Skills/Knowledge/Abilities

Knowledge of medical terminology and procedures required. Skill to effectively manage time and prioritize tasks. Skill to proficiently type information into the computer to capture or detail information quickly. Ability to provide caring patient care services when talking with patients and their family members. Ability to critically listen to questions from patients and information from providers to convey information effectively. Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future. Ability to problem solve during several daily activities which includes the ability to be flexible. Ability to learn and proficiently navigate through computer programs that contain patient information. Strong verbal communication skills for positive interaction with providers, staff and patients required. Able to follow written and verbal instructions/directions required. Health Insurance Portability and Accountability Act (HIPAA) understanding.

Physical Requirements

Weight Demands Medium Work - Exerting up to 50 pounds of force. Physical Activity Occasionally Performed (1%-33%): Climbing Crawling Kneeling Sitting. Frequently Performed (34%-66%): Balancing Carrying Crouching Distinguish colors Keyboarding/typing Lifting Pulling/Pushing Repetitive Motions Stooping/bending Twisting Constantly Performed (67%-100%): Grasping Hearing Reaching Seeing/Visual Speaking/talking Standing (Floor Only) Walking (Floor Only) Sitting (Phone Only).

Health Hazards

Not Related: Electrical Shock/Static Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) Rare (1%-33%): Radiation Alpha, Beta and Gamma (particles such as X-ray, C at Scan, Gamma Knife, etc) Occasionally (34%-66%): Equipment/Machinery/Tools Explosives (pressurized gas) Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment) Frequent (67%-100%): Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF) Chemical agents (Toxic, Corrosive, Flammable, Latex) Mechanical moving parts/vibrations.

About Methodist

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Equal Opportunity Employer

Nebraska Methodist Health System is an Affirmedative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.