Medical Assistant, Family Medicine- Amherst

Massachusetts General Hospital; Amherst (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Massachusetts General Hospital is seeking a full-time Medical Assistant to support patient care in its Amherst Family Medicine office. The role involves working closely with providers and requires strong interpersonal skills, attention to detail, and relevant medical qualifications. Join a dedicated team in providing exceptional primary care services to diverse patients in a collaborative environment.

Qualifications

• High School Diploma or equivalent required; Associate's Degree preferred.
• 1-2 years of direct MA experience or medical field work required.
• BLS Certification and National Certification as Medical Assistant preferred.

Responsibilities

• Ensure efficient patient flow during office visits.
• Assist with examinations, point of care testing, and treatments.
• Maintain clean and safe patient care areas.

Skills

Interpersonal skills

Communication skills

Attention to detail

Time management

Education

High School Diploma or Equivalent

Associate's Degree in Medical Assisting

Tools

Electronic Health Record (EHR) systems

Job description

Site: Mass General Brigham Medical Group Western Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Our practice is located at 170 University Drive Amherst, MA 01002. As a Family Medicine office, we offer comprehensive primary care services to patients of all ages, from infants to adults.

Convenient, caring and complete: Amherst Medical Associates gives you all three, close to home. Our primary care practice is a favorite in the Amherst area because families know they'll be treated with warmth and respect. Visits are comfortable, relaxed engagements with friendly providers who are invested in your well-being and want you to feel better.

Job Summary

We are seeking a full-time, 40-hour Medical Assistant to support the practice onsite, Monday through Friday.

As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. The vision is for our Medical Assistants to work 1 to 1 with their assigned provider while having the ability to rotate occasionally.

Responsibilities include:

Ensuring efficient patient flow through the office
Assisting during office visits (rooming, examinations, point of care testing, immunizations, procedures, and treatments as directed)
Performing clinically appropriate tasks related to patient panel management (phone calls, test results, prescription refill, coordination of care, etc.)
Maintaining neat, clean, and safe patient care areas
Interacting with patients and their families in a professional, friendly manner consistent with their needs.

Qualifications

Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

170 University Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.