Medical Assistant, Express Care

massgeneralbrigham; Weymouth (MA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Job summary

Mass General Brigham’s Express Care is seeking a full-time Medical Assistant II to join our South Weymouth and Pembroke team. The role supports both clinical and non-clinical patient services under provider direction, including vital signs, patient flow, and rooming.

The schedule features two 11.5-hour shifts and two 6.5-hour shifts with weekend rotation. Qualifications include a high school diploma or equivalent, 1–2 years MA experience, and BLS/MA certification preferred.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree in Medical Assisting preferred.
• Can this role accept experience in lieu of a degree? No
• Basic Life Support (BLS) certification preferred.
• Certified Medical Assistant (National Certification) preferred.
• Direct MA experience or medical field work 1-2 years required.

Responsibilities

• Take vital signs, document patient information, and manage patient flow.
• Explain treatment procedures and organize educational materials.
• Assist with onboarding and support junior Medical Assistants.
• Prepare examination rooms, equipment, and interview patients.
• Perform phlebotomy and collect specimens when competent.
• Maintain inventory and ensure immunization records are up to date.
• Coordinate with physicians and nursing staff to facilitate care.

Skills

Phlebotomy

BLS knowledge

Medical terminology

Patient communication

Education

High School Diploma or Equivalent

Associate's Degree Medical Assisting

Job description

Site: Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Express Care, formally known as Urgent Care, is a convenient option for patients 6 months and older who require timely medical care, but the situation is not an emergency. Because patients typically come to us when they aren't feeling their best, it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need. We are seeking a full-time, 36-hour Medical Assistant II to join our Express Care team in South Weymouth and Pembroke!

Schedule

Two 11.5-hour shifts and two 6.5-hour shifts with every other weekend rotation. Since Urgent Care is a 7-day-per-week operation that delivers care days, evenings, weekends, and holidays, we request staff to be flexible with scheduling needs and take on weekend/holiday coverage as needed.

Summary

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• -Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• -Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• -Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• -Maintains inventory of immunizations and check expiration dates.
• -Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

Education

High School Diploma or Equivalent required

Associate's Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Basic Life Support [BLS Certification] preferred

Certified Medical Assistant [National Certification] preferred

Experience

Direct MA experience or medical field work 1-2 years required

Additional Job Details (if applicable)

When hiring, we look for candidates who not only possess relevant skills and growth potential, but positive attitudes, flexibility, and creative mindsets. Preferred experience includes working in a high-volume physician practice, urgent care, or emergency room.

Remote Type

Onsite

Work Location

541 Main Street

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.75 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.