Medical Assistant, ENT - Main Campus

University Hospitals; Cleveland (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

University Hospitals is seeking a Medical Assistant for ENT at the Main Campus to support outpatient care. Responsibilities include rooming patients, taking vitals, EMR documentation, and assisting with procedures to promote efficient patient flow.

The ideal candidate has completed a Medical Assistant program and a high school diploma or GED; CMA and BLS are preferred. Front desk duties, PHI protection, and collaboration with providers are essential.

Qualifications

• Completion of a Medical Assistant Program is required
• High School Diploma or GED is required
• Certified Medical Assistant (CMA) and BLS are preferred

Responsibilities

• Facilitates patient flow by rooming patients, taking vitals and documenting in the EMR
• Assist with front desk duties such as scheduling and collecting patient information
• Perform basic patient care tasks as delegated and support providers during procedures
• Maintain PHI security and comply with UH policies and procedures

Skills

Communication

Organization

Medical terminology

Patient care

Patient-centered

Positive attitude

Computer skills

Education

Medical Assistant Program

High School Diploma/GED

Job description

Job Description - Medical Assistant, ENT - Main Campus (2600089A)

Medical Assistant, ENT - Main Campus - (2600089A)

A Brief Overview

The Medical Assistant provides clinical and administrative support in an outpatient setting. This role includes but not limited to rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care.

What You Will Do

• Facilitates unit operations by managing patient flow.
• Assist with front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
• Performs basic patient centered care as delegated by provider
• Provides a safe environment for patients

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• Completion of a Medical Assistant Program (Required) and
• High School Equivalent / GED (Required)

Work Experience

• less than 1 year clinical experience as a Medical Assistant (Preferred)

Knowledge, Skills, & Abilities

• Able to communicate effectively with people from varied socioeconomic backgrounds. (Required proficiency)
• Able to organize changing work assignments. (Required proficiency)
• Medical terminology knowledge. (Preferred proficiency)
• Basic patient care skills (Required proficiency)
• Patent focused (Required proficiency)
• Positive attitude (Required proficiency)
• Computer skills (Required proficiency)

Licenses and Certifications

• Certified Medical Assistant (CMA) (Preferred)
• BLS (Basic Life Support) (Preferred within 90 Days)

Physical Demands

• Standing Frequently
• Walking Frequently
• Sitting Rarely
• Lifting Frequently up to 50 lbs
• Carrying Frequently up to 50 lbs
• Pushing Frequently up to 50 lbs
• Pulling Frequently up to 50 lbs
• Climbing Occasionally up to 50 lbs
• Balancing Occasionally
• Stooping Frequently
• Kneeling Frequently
• Crouching Frequently
• Crawling Occasionally
• Reaching Frequently
• Handling Frequently
• Grasping Frequently
• Feeling Constantly
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Constantly
• Eye/Hand/Foot Coordination Constantly

Travel Requirements

• 10%