Medical Assistant

University Hospitals

Rocky River (OH)

On-site

USD 23,000 - 30,000

Full time

14 days+

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Job summary

University Hospitals is seeking a Medical Assistant to support patients from arrival to departure in outpatient care. You will gather health information, record vital signs, assist with examinations, and help maintain efficient clinic operations.

In this role you collaborate with physicians, nurses, and staff to deliver compassionate, patient-centered care while ensuring accuracy in documentation and PHI privacy. Experience is preferred, CMA certification is a plus.

Qualifications

Completion of a Medical Assistant Program (Required)
High School Equivalent / GED (Required)
Less than 1 year clinical experience as a Medical Assistant (Preferred)

Responsibilities

Build positive relationships with patients from arrival to departure.
Collect health information and vital signs, document in EMR.
Assist providers during examinations and procedures.
Support clinic operations and patient flow to keep appointments on time.
Schedule appointments and verify insurance information.
Deliver compassionate, patient-centered care while protecting PHI privacy.

Skills

Medical terminology

Basic patient care

Computer skills

Effective communication

Patient-centered care

Organization

Team collaboration

Education

Medical Assistant Program

High School Diploma or GED

Less than 1 year clinical experience (Preferred)

Job description

Job Description - Medical Assistant (260007CW)

Medical Assistant - ( 260007CW )

A Brief Overview

At University Hospitals, our Medical Assistants play a vital role in creating a positive, patient-centered experience. As a Medical Assistant, you will be a key member of the care team, supporting patients throughout their visit while partnering with providers and colleagues to deliver exceptional outpatient care.

In this role, you'll combine your clinical and administrative skills to help patients feel welcomed, informed, and cared for. From rooming patients and obtaining vital signs to assisting with procedures and supporting efficient clinic operations, you'll make a meaningful difference in the lives of those we serve every day.

What You Will Do

Build positive relationships with patients and help create an outstanding experience from arrival through departure.
Prepare patients for their visit by collecting health information, obtaining vital signs, and documenting accurately in the electronic medical record.
Support providers during examinations and procedures to ensure high-quality, efficient care.
Help coordinate patient flow and clinic operations to keep appointments running smoothly.
Assist with scheduling appointments, verifying insurance information, and completing required patient documentation.
Deliver compassionate, patient-centered care while promoting patient comfort, safety, and well-being.
Collaborate with physicians, advanced practice providers, nurses, and other healthcare professionals to support coordinated care.
Maintain a safe, clean, and organized environment for patients, visitors, and team members.

What Makes You Successful

You enjoy working directly with patients and helping them feel comfortable and supported.
You are organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
You communicate effectively and work collaboratively as part of a healthcare team.
You are committed to providing exceptional service and treating every patient with compassion, dignity, and respect.

Additional Responsibilities

Perform other duties as assigned.
Comply with all University Hospitals policies, procedures, and standards.
Follow all requirements related to the privacy, security, and appropriate use of Protected Health Information (PHI).
Complete department-specific training and orientation requirements as applicable.

Education

Completion of a Medical Assistant Program (Required) and
High School Equivalent / GED (Required)

Work Experience

less than 1 year clinical experience as a Medical Assistant (Preferred)

Knowledge, Skills, & Abilities

Able to communicate effectively with people from varied socioeconomic backgrounds. (Required proficiency)
Able to organize changing work assignments. (Required proficiency)
Medical terminology knowledge. (Preferred proficiency)
Basic patient care skills (Required proficiency)
Patent focused (Required proficiency)
Positive attitude (Required proficiency)
Computer skills (Required proficiency)

Licenses and Certifications