Medical Assistant Endoscopy Scheduler

Corewell Health; Grand Rapids (MI); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

Corewell Health is seeking a Medical Assistant Scheduler for the Endoscopy site to coordinate and schedule procedures and serve as the main contact for patients and staff. This position requires strong communication, attention to detail and ability to navigate scheduling protocols.

Responsibilities include coordinating procedure dates, verifying information, providing prep instructions and ensuring necessary documentation is obtained prior to scheduling.

Qualifications

• High School Diploma or equivalent is required.
• Successful completion of a competency-based medical assistant training program is required.
• 1 year of relevant experience in a physician practice or healthcare setting preferred.
• AHA or ARC Basic Life Support (BLS) certification required within 90 days.
• Must obtain CMA, RMA, CCMA, NCMA or NRCMA within 120 days.

Responsibilities

• Schedule endoscopic procedures (colonoscopies, EGDs) and other services, coordinating dates and locations.
• Serve as primary contact for patients, referring providers and staff.
• Verify patient information and ensure all pre-procedure preparations and documentation are completed.
• Collaborate with physicians, nurses and admin teams to maintain scheduling accuracy and workflow efficiency.

Education

High School Diploma or equivalent

Competency-based medical assistant training program

Job description

This position will be working 2-3 days per week on-site.

Corewell Health is offering a $3,000 sign-on bonus for this opportunity! Sign-On Bonus for External applicants or current CHW MA Apprentice Students only

About The Practice

The Medical Assistant (MA) Scheduler at Corewell Health’s Endoscopy site plays a critical role in supporting the Digestive Health team by coordinating and scheduling endoscopic procedures for physicians. This position serves as a primary point of contact for patients, referring providers, and internal staff, ensuring timely, accurate, and patient-centered scheduling of procedures.

The MA Scheduler is responsible for managing a high volume of incoming and outgoing telephone calls to schedule procedures such as colonoscopies, EGDs, and other endoscopic services. This role requires strong communication skills, attention to detail, and the ability to navigate scheduling protocols, provider availability, and pre-procedure requirements.

Key responsibilities include verifying patient information, coordinating procedure dates and locations, providing clear preparation instructions, and ensuring all necessary clinical documentation and authorizations are obtained prior to scheduling. The MA Scheduler works closely with physicians, nursing staff, and administrative teams to optimize workflow efficiency, maintain scheduling accuracy, and support safe, high-quality patient care.

This role is essential in ensuring a seamless patient experience while supporting operational efficiency and procedural volume within the endoscopy unit.

About Outpatient Clinics

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

As a Medical Assistant with Corewell Health, you'll be a member of our clinical support team and work closely with other healthcare professionals to ensure the delivery of the best possible care. You'll be a vital part of our team, making a real difference in the lives of our patients.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based medical assistant training program Required
• 1 year of relevant experience in a physician practice or healthcare setting Preferred
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days
• One of the following Required within 120 Days
  • AAMA Certified Medical Assistant (CMA)
  • AMT Registered Medical Assistant (RMA)
  • NHA Certified Medical Assistant (CCMA)
  • NCCT Certified Medical Assistant (NCMA)
  • NAHP Certified Medical Assistant (NRCMA)

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - 4100 Lake Drive - Grand Rapids

Department Name

Gastroenterology HOPD - Grand Rapids Prof Svcs

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.