Medical Assistant, Endocrinology & Thoracic

Partner's Healthcare; Dover (NH); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings program

Generous paid time off

Tuition assistance and professional发展

Job summary

Mass General Brigham in Dover, NH is seeking an experienced Medical Assistant to support our Endocrinology team. You will room patients, document vitals, reinforce treatment plans, and assist with clinic workflows in a busy specialty setting.

The role includes responsibilities at our Thoracic office and requires strong patient engagement, accuracy, and teamwork to ensure smooth visits and quality care.

Qualifications

• High School Diploma or equivalent required.
• Associate’s Degree in Medical Assisting preferred.
• Basic Life Support certification preferred.

Responsibilities

• Room patients and prepare exam rooms and equipment to support efficient patient flow.
• Obtain and document vital signs, height, weight, and updates to medical records.
• Assist with patient education by reinforcing treatment plans, medications, diets, and instructions.
• Support clinical workflows including specimen collection and testing preparation; phlebotomy if competency is demonstrated.

Skills

Interpersonal communication

Patient-focused care

Organizational skills

Education

High School Diploma or equivalent

Associate’s Degree in Medical Assisting preferred

Tools

EHR systems

Medical office software

Job description

Job Summary

Dover, NH | 10 Members Way | 789 Central Ave | Full-Time

Join a specialty practice where your clinical skills, patient-centered approach, and ability to keep care moving make a meaningful difference every day. Our Endocrinology team in Dover, NH supports patients managing diabetes, thyroid conditions, and a wide range of hormonal disorders through expert care, education, and personalized treatment plans. As a Medical Assistant, you will be an essential part of the care team, supporting providers and helping patients feel prepared, informed, and comfortable throughout their visit. This is a great opportunity for an experienced Medical Assistant who enjoys variety, teamwork, and making a direct impact in a busy specialty care setting. This role will also include Mondays and Fridays at our Thoracic office, located at 789 Central Ave, Dover, NH.

Why You'll Love This Role

• Work alongside expert providers specializing in endocrine care, including diabetes, thyroid disorders, and hormonal conditions.
• Build meaningful relationships with patients while supporting education, comfort, and care coordination.
• Use your clinical and administrative skills in a collaborative environment where every day brings variety.
• Serve as a resource for junior Medical Assistants and contribute to onboarding and team learning.
• Be part of quality-focused care through initiatives such as accurate patient identification, hand hygiene, and safe clinical practices.

What You'll Do

• Room patients, prepare exam rooms and equipment, and support efficient patient flow.
• Obtain and document medical information, including vital signs, height, weight, and updates to the medical record.
• Assist with patient education by reinforcing treatment plans, medications, diets, and provider instructions.
• Support clinical workflows, including specimen collection and preparation for testing; perform phlebotomy if competency is demonstrated.
• Administer immunizations as applicable, in accordance with certification, experience, and supervision requirements.
• Maintain immunization inventory and monitor expiration dates.
• Collaborate with physicians, nurse practitioners, nurses, and other team members to support high-quality patient care.
• Assist with general office responsibilities such as phones, documentation, insurance forms, and coordination with other departments.
• Act as a positive patient advocate and provide excellent customer service throughout the care experience.

Qualifications

What We’re Looking ForHigh School Diploma or equivalent required; Associate’s Degree in Medical Assisting preferred.1-2 years of direct Medical Assistant experience or medical field work required.Basic Life Support certification preferred.National Medical Assistant Certification preferred.Strong interpersonal and communication skills with a patient-first approach.Ability to prioritize in a busy clinical environment while maintaining accuracy and attention to detail.Knowledge of medical terminology, procedures, protocols, EHR systems, and medical office software.Ability to take vital signs, obtain manual blood pressure, and collect blood samples or other specimens.Commitment to privacy, confidentiality, safety, and regulatory standards.

What We Offer

At Mass General Brigham, our employees are our most important resource. We are committed to ensuring employees have access to a benefits package that is comprehensive, contemporary, and highly competitive. We offer a full range of benefits that meet the needs of you and your family, including programs to support your health, financial well-being, and life. Offerings include:Medical, dental, and vision insuranceA robust retirement savings programGenerous paid time offTuition assistance and professional development support

• Remote Type Hybrid
• Work Location 10 Members Way
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)
• Pay Range $20.48 - $24.94/Hourly
• Grade 3

EEO Statement

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.