Medical Assistant EMPACT

La Frontera EMPACT - Suicide Prevention Center; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Generous PTO

10 paid holidays per year

Medical plans

Dental plans

Vision plans

403(b) retirement plan

Retirement Allowance

Life/AD&D & Long Term Disability

Voluntary Life and Short-term DI

Tuition Reimbursement

Licensure Reimbursement

Elder Care Assistance

Pet Insurance

Job summary

EMPACT-Suicide Prevention Center is seeking a full-time Medical Assistant to perform administrative and clinical duties under the Medical Director. You will verify patient info, prepare patients for visits, take vital signs, and maintain records with confidentiality.

Requirements include a High School Diploma/GED, 1–2 years of related experience, and English/Spanish bilingual proficiency. Some travel may occur; option to work from home may be necessary.

Qualifications

• High School Diploma/GED required and graduation from an accredited Medical Assistant program.
• One to two years of relevant work experience is preferred.
• English/Spanish bilingual proficiency is required.
• Requires excellent communication, time management, and customer service skills.
• Must be able to obtain a fingerprint clearance card.

Responsibilities

• Remain calm in crisis situations and relate empathetically to all persons.
• Maintain professional conduct and relationships with team members and partners.
• Verify patient information by interviewing patients and confirming visit purpose.
• Prepare patients for visits and assist with clinical duties under the Medical Director.
• Safeguard medical records and handle coding and confidentiality.
• Counsel patients by relaying physician's orders and answering questions.

Skills

English/Spanish bilingual proficiency

Excellent communication

Education

High School Diploma/GED

Job description

EMPACT- Suicide Prevention Center, a member agency of La Frontera Arizona, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What You’ll Do

This position is a full-time position. In this position, the Medical Assistant will perform administrative and clinical duties under the direction of the Medical Director. Administrative duties may include maintaining and verifying patient information by interviewing patients, recording medical, family, and social history, and confirming the purpose of the visit. Clinical duties may include taking and recording vital signs and medical histories, preparing clients for appointments, or other duties as directed by Medical Director.

Essential Responsibilities

• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
• If driving while on agency time or on agency business, a valid Arizona driver's license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier are required. Out-of-state applicants must provide 3 years of driving record upon hire.
• Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.
• Verify patient information by interviewing the patient, recording medical, family, and social history, and confirming the purpose of the visit
• Prepare patients for the health care visit by directing and/or accompanying them to the examining room
• Perform preliminary physical tests; take blood pressure, weight, and temperature; report patient history summary
• Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
• Counsel patients by relaying physician's orders and answering any questions

What You’ll Provide

• High School Diploma/GED required and graduation from an accredited program for Medical Assistants. The course of Study: Medical Assistant
• One to two years of relevant work experience is preferred.
• English/Spanish Bilingual proficiency is required.
• Requires excellent communication, time management, and customer service skills.
• Must be able to obtain a fingerprint clearance card or have possession of one.
• Computer literate with knowledge of and skill in using basic word processing.
• Possess excellent customer service skills and the ability to effectively communicate verbally and in writing with all contacts, internally and externally.
• Ability to effectively work in a multi-task environment and prioritize work to accomplish successful outcomes.
• Must be 21 years of age or older at the time of employment.

What You’ll Experience

• The typical work environment will be at an EMPACT office, working indoors.
• Employees must be able to lift up to 25 pounds at times.
• Occasional travel to training and out-of-state locations may occur as needed.
• The possibility to work from home may be necessary.

What We’ll Offer

(Full-time employees)

• Generous PTO
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company-paid Life/AD & DD and Long Term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Licensure Reimbursement
• Elder Care Assistance
• Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology (AAS) AND The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.