Medical Assistant - Early Embrace

ChenMed LLC; Memphis (TN); On-site; USD 23,000 - 33,000; Full time

Job summary

ChenMed LLC in Memphis is seeking qualified Medical Assistants to measure patient vital signs, record medical histories, and support clinicians across multiple care settings.

You'll prepare patients for exams, communicate clearly with physicians, and assist with basic lab work and medication tasks. BLS certification and EMR experience are preferred, with a focus on compassionate geriatric care.

Qualifications

• High school diploma or equivalent education (GED) required.
• Graduation from a nationally accredited Program in Medical Assistant, Patient Care Technician, EMT or Paramedic.
• Minimum of 1 year of work experience as Medical Assistant, PCT, EMT or Paramedic.
• BLS for Healthcare Providers required.
• Experience with geriatric patients is a plus.
• EMR system experience preferred.

Responsibilities

• Measures and records patient vital signs; records patient interview and medical history.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures.
• Observes patients and reports changes in conditions to the physician.
• Collects lab specimens; performs basic waived lab tests.
• Prepares and administers medications; changes dressings and applies bandages.

Skills

Vital signs

Patient care

Communication skills

EMR experience

Education

Medical Assistant program

EMT/Paramedic program

BLS certification

High school diploma or GED

Tools

Microsoft Office

EMR systems

ChenMed Rx

Job description

ESSENTIAL JOB DUTIES/RESPONSIBILITIES

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions.
• Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy.
• Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
• Provides health coaching to a defined group of patients to support healthy lifestyle choices.
• Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS AND ABILITIES

• Good business acumen and acuity Sound knowledge and understanding of general medical assistant functions, practices, processes, procedures, techniques and methods
• Knowledge of medical products, terminology, services, standards, policies and procedures
• Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
• Exceptional oral and written communication skills, time management skills and organizational skills
• Skilled in basic phone and computer operation
• Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders
• Mindset focused on resolving problems for patients and achieving team goals
• Must be detail-oriented to ensure accuracy of reports and data
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to act calmly in busy or stressful situations
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time; flexible to work weekends as needed
• Spoken and written fluency in English; bilingual (Spanish/Creole) a plus

EDUCATION AND EXPERIENCE CRITERIA

• High school diploma or equivalent education (GED) required
• Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT) or Paramedic
• A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required
• BLS for Healthcare Providers required
• Experience working with geriatric patients is a plus
• EMR system experience preferred

PAY RANGE

$17.0 - $24.26 Hourly

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.

Who We Are

ChenMed is a family-owned, family-oriented organization committed to bringing superior health care to moderate-to-low-income seniors. Our vision To positively change American healthcare through primary care innovation for the neediest populations. Our mission To provide a convenient, patient-centered environment that fosters enduring relationships between doctors, staff and patients and delivers superior outcomes and a compassionate experience. We will create a healthcare system specifically for our patients' needs through dedicated doctors, a supportive team, and customized technology, and achieve value through scalable innovation, resourcefulness andaccountability. Our patient promise You are the reason we are here. Your coordinated healthcare and well-being is our focus. Like a member of our family, we will take care of you in good times and in times of need.