Care Promoter/Medical Assistant -Early Embrace

ChenMed LLC; Shelby (NC); On-site; USD 23,000 - 33,000; Full time

Job summary

ChenMed in Shelby, NC is seeking a Medical Assistant to support clinicians by measuring vitals, preparing patients for exams, and relaying information to the healthcare team. You will collect lab samples and assist with routine procedures under physician supervision.

Ideal candidates have a high school diploma and MA program completion, plus BLS certification; EMT/Paramedic backgrounds and EMR experience are pluses. Expect local travel up to 10%.

Qualifications

• High school diploma or GED required.
• Graduate from Medical Assistant, Patient Care Technician, EMT or Paramedic program.
• Minimum 1 year of work experience as Medical Assistant, EMT or Paramedic.
• BLS for Healthcare Providers required.
• EMR experience preferred.

Responsibilities

• Measure and record patient vital signs and medical history.
• Prepare patients for exams and assist physicians during procedures.
• Collect phlebotomy samples and perform basic waived lab tests.
• Prepare and administer medications; manage dressings and sutures.
• Maintain supplies, equipment, and ensure OSHA safety standards.
• Process patient messages and relay information to the physician.

Skills

Medical terminology

Patient care

Interpersonal skills

Communication

EMR systems

Team collaboration

Microsoft Office

English fluency

Bilingual (plus)

Education

High school diploma

Medical Assistant program

EMT or Paramedic

BLS for Healthcare Providers

Tools

EMR systems

Microsoft Office

Word

Excel

PowerPoint

Job description

ESSENTIAL JOB DUTIES/RESPONSIBILITIES

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions.
• Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy.
• Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
• Provides health coaching to a defined group of patients to support healthy lifestyle choices.
• Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS AND ABILITIES

• Good business acumen and acuity Sound knowledge and understanding of general medical assistant functions, practices, processes, procedures, techniques and methods
• Knowledge of medical products, terminology, services, standards, policies and procedures
• Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
• Exceptional oral and written communication skills, time management skills and organizational skills
• Skilled in basic phone and computer operation
• Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders
• Mindset focused on resolving problems for patients and achieving team goals
• Must be detail-oriented to ensure accuracy of reports and data
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to act calmly in busy or stressful situations
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time; flexible to work weekends as needed
• Spoken and written fluency in English; bilingual (Spanish/Creole) a plus

EDUCATION AND EXPERIENCE CRITERIA

• High school diploma or equivalent education (GED) required
• Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT) or Paramedic
• A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required
• BLS for Healthcare Providers required
• Experience working with geriatric patients is a plus
• EMR system experience preferred

PAY RANGE

$17.0 - $24.26 Hourly

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.

Who We Are

ChenMed is a family-owned, family-oriented organization committed to bringing superior health care to moderate-to-low-income seniors. Our vision To positively change American healthcare through primary care innovation for the neediest populations. Our mission To provide a convenient, patient-centered environment that fosters enduring relationships between doctors, staff and patients and delivers superior outcomes and a compassionate experience. We will create a healthcare system specifically for our patients' needs through dedicated doctors, a supportive team, and customized technology, and achieve value through scalable innovation, resourcefulness andaccountability. Our patient promise You are the reason we are here. Your coordinated healthcare and well-being is our focus. Like a member of our family, we will take care of you in good times and in times of need.