Medical Assistant, Early Embrace

ChenMed LLC; Dolton (IL); On-site; Full time

Job summary

Join a transformative healthcare organization dedicated to enhancing the lives of seniors through compassionate care. As a Medical Assistant, you'll play a vital role in a Physician-led Care Team, performing essential clinical and administrative tasks that ensure smooth operations in our medical centers. This position offers a unique opportunity to work closely with patients, providing them with the support and care they need. With a commitment to innovation and excellence, this established organization fosters a collaborative environment where your contributions truly matter. If you're passionate about making a difference and want to be part of a rapidly expanding team, this role is perfect for you.

Benefits

Comprehensive Benefits

Career Development Opportunities

Work-Life Balance

Employee Growth Opportunities

Qualifications

• High school diploma or GED is required.
• Graduation from an accredited Medical Assistant program is essential.
• 1 year experience as a Medical Assistant or similar role is preferred.

Responsibilities

• Measure and record patient vital signs and medical history.
• Prepare patients for examinations and assist physicians.
• Provide health coaching and follow up with patients.

Skills

Interpersonal Skills

Communication Skills

Time Management

Organizational Skills

Detail-oriented

Problem-solving

Customer Service

Compassion and Empathy

Ability to Work Under Pressure

Fluency in English

Education

High School Diploma or GED

Graduation from Medical Assistant Program

1 Year Experience as Medical Assistant

Tools

EMR Systems

Microsoft Office Suite

Job description

Medical Assistant, Early Embrace

Apply locations Dolton

Time type: Full time

Posted on: Posted 28 Days Ago

Job requisition ID: R0039571

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician-led Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
• Performs non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families.
• Exceptional oral and written communication skills, time management skills and organizational skills.
• Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders.
• Mindset focused on resolving problems for patients and achieving team goals.
• Knowledge of medical products, terminology, services, standards, policies and procedures.
• Skilled in basic phone and computer operation.
• Must be detail-oriented to ensure accuracy of reports and data.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Ability to act calmly in busy or stressful situations.
• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
• Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.
• Spoken and written fluency in English.

EDUCATION AND EXPERIENCE CRITERIA:

• High school diploma or equivalent education (GED) required.
• Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required.
• A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience.
• Experience working with geriatric patients is a plus.
• EMR system experience preferred.
• Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment.
• Hourly Rate: $16.50/$23.56.

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

About Us

Who We Are
ChenMed is a family-owned, family-oriented organization committed to bringing superior health care to moderate-to-low-income seniors.

Our vision
To positively change American healthcare through primary care innovation for the neediest populations.

Our mission
To provide a convenient, patient-centered environment that fosters enduring relationships between doctors, staff and patients and delivers superior outcomes and a compassionate experience. We will create a healthcare system specifically for our patients' needs through dedicated doctors, a supportive team, and customized technology, and achieve value through scalable innovation, resourcefulness and accountability.

Our patient promise
You are the reason we are here. Your coordinated healthcare and well-being is our focus. Like a member of our family, we will take care of you in good times and in times of need.