Medical Assistant, Dr. David Koh, Primary Care/IM, Bellevue

Heritage Medical Associates; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant to join their team in Nashville. This role involves performing vital clerical, administrative, and clinical duties in a primary care setting. The ideal candidate will work collaboratively with healthcare professionals and patients, ensuring high standards of care and customer service. Responsibilities include gathering clinical data, managing appointments, and assisting with patient care. If you are passionate about healthcare and committed to making a difference, this opportunity is perfect for you.

Qualifications

• Must possess effective communication skills and be customer-focused.
• Certification from an accredited Medical Assistant program is required.

Responsibilities

• Gather and document clinical data, including vital signs and health history.
• Schedule appointments, verify insurance, and manage referrals.

Skills

Effective communication skills

Computer literacy

Experience with EHR systems

Education

High School Diploma

Certification from an accredited Medical Assistant program

Current CPR certification

Job description

Medical Assistant, Dr. David Koh, Primary Care/IM, Bellevue

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Job Summary

This position performs routine clerical, administrative, and clinical duties within the scope allowed for TN state law. The MA may be assigned to a specific clinic/provider or float to various clinics/providers based on needs. Must work collaboratively with physicians, providers, team members, patients, and the public. The MA may perform other duties as assigned, must be customer-focused, and committed to high standards of ethics, compliance, and the organization’s mission, vision, and values.

Responsibilities

Clinical Duties:

• Gather and document clinical data via direct care and phone encounters, including chief complaint, vital signs, allergies, medications, health history, etc.
• Notify physician/provider of patient status, lab results, and abnormalities; administer CPR if needed.
• Triages patients appropriately and informs providers of issues.
• Prepare and administer medications, immunizations, and tests as ordered, following protocols.
• Conduct CLIA waived testing and handle specimens per guidelines.
• Operate and troubleshoot clinical equipment.
• Assist with patient encounters, including education, procedures, and room preparation.
• Manage prescriptions, samples, and medication supplies accurately.

Administrative Duties:

• Ensure sterile instrument processing.
• Schedule appointments, verify insurance, and manage referrals and authorizations.
• Follow up on diagnostic results and maintain a clean, organized work area.

Clerical and Customer Service:

• Answer calls professionally, order supplies, and complete required forms.
• Participate in meetings and training.
• Provide excellent customer service, demonstrating sensitivity, courtesy, and respect.

Knowledge, Skills, and Abilities

• Effective communication skills.
• Computer literacy helpful; experience with EHR systems preferred.

Job Requirements

• High School Diploma or equivalent.
• Certification from an accredited Medical Assistant program or relevant experience.
• Current CPR certification.
• If float, valid TN driver’s license and insurance.

Physical Demands and Work Environment

• Stand for 8-10 hours, lift at least 25 lbs, assist with patient transfers, and perform clinical tasks.