Medical Assistant, Douglas Moore Health Ctr. - Main Campus

University Hospitals; Cleveland (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

University Hospitals - Douglas Moore Health Center, Main Campus, is seeking a Medical Assistant to provide clinical and administrative support in an outpatient setting. You will room patients, record vitals, assist providers, and help maintain efficient patient flow with patient-centered care.

The role requires completing a Medical Assistant program, a high school diploma or GED, and 1+ year of clinical MA experience is preferred. Strong communication and computer skills are essential.

Qualifications

• Must have completion of a Medical Assistant Program.
• High School Diploma or GED required.
• 1+ year of clinical Medical Assistant experience preferred.
• Excellent communication and patient-centered care skills.

Responsibilities

• Room patients and record vital signs in the EMR.
• Assist providers and support efficient patient flow in outpatient setting.
• Handle front desk duties: scheduling, payor information, documentation.
• Maintain PHI compliance and uphold UH policies and procedures.

Skills

Communication

Organizational skills

Medical terminology

Basic patient care

Patient focused

Positive attitude

Computer skills

Education

Medical Assistant Program

High School Diploma/GED

Job description

Job Description - Medical Assistant, Douglas Moore Health Ctr. - Main Campus (2600093H)

Medical Assistant, Douglas Moore Health Ctr. - Main Campus - ( 2600093H )

A Brief Overview

The Medical Assistant provides clinical and administrative support in an outpatient setting. This role includes but not limited to rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care.

What You Will Do

• Facilitates unit operations by managing patient flow.
• Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
• Performs patient centered care delegated by Provider
• Provides a safe environment for patients

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• Completion of a Medical Assistant Program (Required) and
• High School Equivalent / GED (Required)

Work Experience

• 1+ years of clinical experience as a Medical Assistant (Required)

Knowledge, Skills, & Abilities

• Able to communicate effectively with people from varied socioeconomic backgrounds. (Required proficiency)
• Able to organize changing work assignments. (Required proficiency)
• Medical terminology knowledge. (Preferred proficiency)
• Basic patient care skills (Required proficiency)
• Patient focused (Required proficiency)
• Positive and willing to learn (Required proficiency)
• Computer skills (Required proficiency)

Licenses and Certifications

• Certified Medical Assistant (CMA) (Preferred)
• BLS (Basic Life Support) (Preferred within 90 Days)

Physical Demands

• Standing Frequently
• Walking Frequently
• Sitting Rarely
• Lifting Frequently up to 50 lbs
• Carrying Frequently up to 50 lbs
• Pushing Frequently up to 50 lbs
• Pulling Frequently up to 50 lbs
• Climbing Occasionally up to 50 lbs
• Balancing Occasionally
• Stooping Frequently
• Kneeling Frequently
• Crouching Frequently
• Crawling Occasionally
• Reaching Frequently
• Handling Frequently
• Grasping Frequently
• Feeling Constantly
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Constantly
• Eye/Hand/Foot Coordination Constantly

Travel Requirements

• 10%