Medical Assistant DME

Arthritis Knee Pain Centers; Cincinnati (OH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

401K with match

Dental

Vision

Medical

Disability

Bonus eligibility

Job summary

Arthritis Knee Pain Centers is seeking a motivated DME Medical Assistant to fit custom knee braces, educate patients on outcomes, and ensure safe, comfortable experiences. The role emphasizes accurate chart prep, inventory control, patient routing, and data recording.

You will work in a private practice setting with a focus on orthopedic knee care, aiming to improve clinical outcomes while delivering compassionate, efficient service. In-person, Monday–Friday schedule.

Qualifications

• Medical assistant certification required or preferred.
• Experience in a medical office environment is preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Review patient charts to prepare for brace delivery.
• Count and record inventory daily.
• Route patients through the practice efficiently.
• Measure and fit prescribed braces for patients.
• Perform adjustments/re-fittings as needed.
• Record patient bracing data accurately.

Skills

Medical assistant experience

Medical office systems

Time management

Customer service

Communication skills

Organizational skills

MS Office

Education

Medical assistant certification

Tools

MS Office

Patient management software

Job description

Arthritis Knee Pain Centers is looking to bring on a motivated medical assistant onto our team!

As a DME (Durable Medical Equipment) Medical Assistant, you will be responsible for performing necessary fittings for custom knee braces. You will educate patients to guarantee that each DME product achieves its prescribed clinical outcome. The target is to ensure our patients are provided with a comfortable and safe experience.

Responsibilities

• Review patient charts to prepare for delivery of braces and set daily goals.
• Ensure inventory is accurately counted and recorded daily.
• Participate in routing patients through the practice.
• Measure and fit prescribed braces.
• Perform adjustments/re-fittings as necessary.
• Ensure patient bracing data is accurately recorded.

Skills

• Medical assistant experience (preferred)
• Knowledge of medical office systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software

Requirements

• Medical assistant certification

Benefits

• 401K with match
• Dental
• Vision
• Medical
• Disability
• Bonus eligibility

Medical Specialty

• Orthopedic Medicine

Schedule

• Monday to Friday
• 8:30 AM to 5:00 PM

Work Setting

• In-person
• Office
• Private practice

Organizational Description

At Arthritis Knee Pain Centers we are committed to providing exceptional, non-surgical, non-opioid, pain- relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special. Every patient is family. Our care standard celebrates every patient's unique needs with empathy, care, and transparency.

Company Culture

As a team member with Arthritis Knee Pain Centers, you will receive the support and training you need to be successful in your role. We deliver incredible patient care in which we are known for. You'll gain a deep understanding of our values, business measures, standards, operations, exposure to leadership, and participation in developmental events. With 16 medical practices across the US and growing, you will have an opportunity to become a part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility. Arthritis Knee Pain Centers offers a comprehensive benefits package, competitive pay, paid time off, 401K with a match, educational programs and so much more! We work individually and as a team to achieve our standard of care: Treat every patient as if he/she is a beloved family member. In every patient engagement, we lead with six guiding principles:

• Dignity
• Compassion
• Responsiveness
• Personalization
• Privacy
• Safety