Medical Assistant - Davie (Full Time, Days)

Nicklaus Children's Health System; Fort Lauderdale (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Nicklaushealth in Fort Lauderdale is seeking a qualified Medical Assistant to support examinations and patient care under physician direction. You will handle front-desk tasks, assist with procedures, prepare charts, and help manage patient flow in a busy clinical setting.

This role requires completing or maintaining MA certification, bilingual English/Spanish preferred, and ability to communicate with patients, clinicians, and staff.

Qualifications

• Proof of graduation from accredited Medical Assistant program.
• Nursing degree (ASN/BSN) acceptable.
• Florida LPN license active.
• Florida Paramedic or EMT license active.
• Current Medical Assistant Certification active.
• CNA certification from Florida (excl. in primary care sites).

Responsibilities

• Answer telephones, route calls, and relay messages.
• Prepare and administer medications per provider.
• Prepare and administer immunizations for primary care.
• Notify clinicians of significant patient condition changes.
• Maintain medical records and chart documentation.
• Prepare reports and gather data for providers.
• Assist with billing, claims, and patient payment inquiries.
• Schedule appointments and verify referrals.
• Process lab orders and specimens handling.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Time management

Teamwork

Interpersonal skills

Problem solving

Education

Proof of graduation from accredited Medical Assistant program

ASN/BSN Nursing Degree

Florida LPN license (active)

Florida Paramedic or EMT license (active)

Current Medical Assistant Certification (active)

Florida CNA certification (excl. primary care)

Job description

Job Summary

Assists in examinations and treatment of patient's care under the direction of the physician and/or clinician. Supports patient care management by performing various administrative functions.

Job Specific Duties

• Answers telephones, routes calls, takes, and relays accurate phone messages.
• Prepares and administers medications to patients as directed by provider.
• For primary care Medical Assistants; prepares and administers immunizations to patients as directed by provider.
• Communicates all significant changes in patient conditions or behavior to clinicians and physicians.
• Ensures all medical record/patient charts contains necessary documentation for medical appointments. Completes charting, collects, and distributes medical record documents related to patient.
• Gathers data for general information, special reports, contacting other employees, departments, agencies, and individuals for additional material. May prepare reports for provider approval.
• Maintains/prepares billing charge and reconciliation, assist in completing claims forms, and answers patient questions in reference to payment status.
• Runs reports for credit cards, super bills, and etc. Prepares final bookkeeping of assigned cash drawer and prepares and makes timely deposits.
• Maintains a clean and orderly work area and patient rooms.
• Operates and maintains equipment in proper working condition/order. Ensures medical supplies and inventory are maintained.
• Performs and documents vital signs and measurements. Provides and documents patient and family education.
• Assists physician with procedures and patient transport. Collects specimens and distributes to laboratory for results.
• Prepares for patient visits by preparing /pulling charts, printing super bills, and informing physician and other clinical staff of changes in schedule.
• Schedules appointments, diagnostic, therapeutic, verifies medical appointments, obtains and/or verify authorizations.
• Processes medical documentation for office visit and follow-up with patient when required.
• Serves as receptionist, conducts patient check-in, registration, collects fee for service/co-payments, and verifies referrals, insurance data, patient’s address & other pertinent information.
• Tracks all samples per policy before providing to patients to ensure proper coordination with physician orders or requests.
• Enters electronic order for lab, x-ray and medication/prescriptions for provider review and approval in electronic medical record.
• For primary care only: the medical assistants will perform and manage labs as ordered by the medical doctor to ensure regulatory requirements.
• Process refills as directed by provider and written protocols.

Qualifications

Minimum Job Requirements

• Posses one of the following:
  • Proof of graduation from an accredited Medical Assistant program
  • Nursing Degree: ASN, BSN
  • LPN license from Florida - must maintain certification active and in good standing throughout employment
  • Paramedic or Emergency Medical Technician (EMT) license from Florida - must maintain certification active and in good standing throughout employment
  • Current Medical Assistant Certification: must maintain certification active and in good standing throughout employment
  • Certified Nursing Assistant (excluded in primary care sites) from Florida
• Must have a minimum of 3 years of Medical Assistant experience and current Medical Assistant Certification (OR) must have a minimum of 5 years of medical assistant experience and at least one of the above required licenses/certifications (CNA, LPN, EMT, Paramedic) or proof of graduation from an accredited Medical Assistant program
• American Heart Association BLS - maintain active and in good standing throughout employment

Knowledge, Skills, and Abilities

• High School education or equivalent preferred.
• Fluent in both English and Spanish highly preferred.
• Able to effectively communicate verbally and in writing.
• Basic computer and math skills.
• Excellent patient management, customer service, and interpersonal skills.
• Strong problem solving, critical thinking and conflict resolution skills
• Ability to manage multiple priorities and strong time management skills
• Able to float to various Primary Care Centers while maintaining the delivery of clinical excellence and high-quality service
• Able to work effectively in a collaborative environment.

Job: Nursing- Support (Clinical)

Department: NCPS FCLTY DAVIE-3100-416001

Job Status: Professional