Medical Assistant & Clinical Services Specialist (FT)

Vivo-Infusion; Novi (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Bonus plan

PTO buy-back

PTO rollover

PTO donation

Wellness reimbursement

Tuition assistance

Professional association reimbursement

Employee assistance program

Short & long-term disability

Life insurance

Job summary

Vivo Infusion, Novi, MI is hiring a Medical Assistant/Clinical Service Specialist to support our clinical team and infusion center. You will welcome patients, assist medical staff, and deliver compassionate care while handling scheduling, front-end tasks, and administrative duties.

The role requires a High School diploma, CPR/BLS, and 1 year of clinical and 1 year of administrative experience. Medical Assistant certification is preferred; phlebotomy skills are a plus.

Qualifications

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred
• CPR/BLS, required prior to start date.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Responsibilities

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls, and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately
• Orders and manages supplies under the direction of manager
• Disinfect and stock the exam rooms
• Assist in obtaining records required for the patient’s chart
• Demonstrate effective communication skills, reporting patient issues throughout the day
• Follow company policies and CDC guidelines for infection control.

Skills

Self-motivated

Communication skills

Computer skills

Reading documents

Education

High school diploma or equivalent

Medical Assistant Certification

CPR/BLS

Job description

Vivo Infusion, Novi, MI is hiring a Medical Assistant/Clinical Service Specialist to support our clinical team and infusion center. You will welcome patients, assist medical staff, and deliver compassionate care while handling scheduling, front-end tasks, and administrative duties.

The role requires a High School diploma, CPR/BLS, and 1 year of clinical and 1 year of administrative experience. Medical Assistant certification is preferred; phlebotomy skills are a plus.