Medical Assistant - Child Psychology

Mercy Co; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Mercy Hospital St. Louis is seeking a compassionate Medical Assistant to join the Child Psychiatry team. You will support providers and patients with high-quality clinical and administrative care in a fast-paced outpatient setting.

Position involves greeting patients, taking vitals, obtaining histories, assisting with procedures, and coordinating care with the care team. The role emphasizes patient-centered care for children and families in a supportive Mercy environment.

Qualifications

• High school diploma or equivalent.
• Mercy MA Clinic Academy training completed or to be completed on hire.
• Graduate of an accredited Medical Assistant program.
• BLS certification required for Hospital Outpatient Department settings.
• Experience using Electronic Health Record (EHR) systems is preferred.

Responsibilities

• Greet and room patients while obtaining vital signs.
• Collect and update patient medical and medication histories.
• Prepare patients for examinations and assist providers during procedures.
• Perform basic diagnostic tests (urine dipstick, glucose, EKGs as appropriate).
• Accurately document patient information and care provided.
• Reinforce patient education as directed by the provider or nurse.
• Maintain exam room cleanliness and stock supplies.
• Assist with referrals, diagnostic testing coordination, and follow-up appointments.
• Provide front-office support (answering phones, scheduling appointments, processing documents).
• Participate in quality improvement activities and team meetings.
• Follow infection prevention, patient safety, and regulatory standards.
• Perform other duties within the Medical Assistant scope of practice.

Skills

Communication skills

Interpersonal skills

Organizational skills

Patient-centered care

Attention to detail

Documentation accuracy

Adaptability

Education

High school diploma or equivalent

Mercy MA Clinic Academy training

Graduate of accredited MA program

BLS certification

EHR experience

Tools

Electronic Health Records (EHR) systems

Job description

Find your calling at Mercy!

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details:

Medical Assistant - Child Psychiatry

Mercy Clinic Child Psychiatry

Mercy Hospital St. Louis

Clinic Towers B, Suite 6002

Full-Time | 40 Hours per Week

Join Mercy and Make a Difference

Mercy is seeking a compassionate and patient-focused Medical Assistant to join our Child Psychiatry team at Mercy Hospital St. Louis. In this role, you will support providers and patients by delivering high-quality clinical and administrative care in a professional, courteous, and efficient manner. This is an excellent opportunity for individuals who thrive in a collaborative environment and are passionate about supporting the mental health and well-being of children and adolescents.

What You'll Do

• Greeting and rooming patients while obtaining vital signs
• Collecting and updating patient medical and medication histories
• Preparing patients for examinations and assisting providers during procedures
• Performing basic diagnostic testing, including urine dipstick testing, glucose testing, and EKGs as appropriate
• Accurately documenting patient information and care provided
• Reinforcing patient education as directed by the provider or nurse
• Maintaining exam room cleanliness and stocking supplies
• Assisting with referrals, diagnostic testing coordination, and follow-up appointments
• Providing front-office support, including answering phones, scheduling appointments, and managing incoming documentation
• Participating in quality improvement activities and team meetings
• Following all infection prevention, patient safety, and regulatory standards
• Performing other duties within the Medical Assistant scope of practice

Qualifications

Minimum Requirements

• High school diploma or equivalent
• Willingness to complete Mercy's MA Clinic Academy training upon hire
• Basic Life Support (BLS) certification required for Hospital Outpatient Department settings

Preferred Qualifications

• Graduate of an accredited Medical Assistant program
• One year of outpatient, ambulatory care, behavioral health, pediatric, or specialty clinic experience
• Basic Life Support (BLS) certification
• Experience using Electronic Health Record (EHR) systems

Skills for Success

• Strong communication and interpersonal skills
• Ability to build rapport with children, adolescents, and families
• Excellent organizational and multitasking abilities
• Commitment to patient-centered care
• Adaptability in a fast-paced clinical environment
• Strong attention to detail and documentation accuracy

Work Environment

• Outpatient Child Psychiatry clinic setting
• Frequent interaction with pediatric patients, families, providers, and interdisciplinary team members
• Standing, walking, and use of clinical equipment throughout the workday
• Potential exposure to infectious materials; appropriate PPE is provided

Physical Requirements

• Ability to push, pull, and lift up to 50 pounds regularly
• Ability to stand and walk for extended periods
• Ability to bend, kneel, squat, twist, reach, and perform repetitive motions as needed

Why Mercy?

At Mercy, we believe in careers that match the unique gifts of unique individuals. You'll be part of a compassionate team dedicated to improving the lives of children and families while receiving the support, development, and resources needed to grow your career.

Location: Mercy Hospital St. Louis, Clinic Towers B Suite 6002

Department: Child Psychiatry

Schedule: Full-Time, 40 hours per week

Status: Regular, Non-Exempt

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.