Medical Assistant - Child Psychology

MHM Support Services; United States; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition assistance

Retirement plan with matching

Job summary

Mercy Hospital St. Louis is seeking a compassionate Medical Assistant to support our Child Psychiatry team. You will greet, room, collect histories, and assist with exams, while handling admin tasks and patient education in a busy outpatient setting.

The role emphasizes pediatric care, collaboration with providers, and adherence to safety standards. Training will include Mercy’s MA Clinic Academy, with full-time schedule and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Graduate of an accredited Medical Assistant program.
• One year of outpatient/ambulatory care or pediatric clinic experience preferred.
• Basic Life Support (BLS) certification required.
• Experience with Electronic Health Record (EHR) systems is a plus.

Responsibilities

• Greet and room patients while obtaining vital signs.
• Collect and update patient medical and medication histories.
• Prepare patients for examinations and assist providers during procedures.
• Perform basic diagnostic testing (urine dipstick, glucose, EKGs).
• Document patient information accurately.
• Reinforce patient education as directed by the provider or nurse.
• Maintain exam room cleanliness and stock supplies.
• Assist with referrals, diagnostic testing coordination, and follow-up appointments.
• Provide front-office support (phones, scheduling, incoming documentation).
• Participate in quality improvement activities and team meetings.
• Follow infection prevention, patient safety, and regulatory standards.
• Perform other duties within MA scope of practice.

Skills

Communication skills

Interpersonal skills

Rapport with children

Organizational skills

Attention to detail

Education

Graduate of accredited Medical Assistant program

High school diploma or equivalent

BLS certification

Job description

Find your calling at Mercy! Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care. Position Details: Medical Assistant - Child Psychiatry Mercy Clinic Child Psychiatry Mercy Hospital St. Louis Clinic Towers B, Suite 6002 Full-Time | 40 Hours per Week Join Mercy and Make a Difference Mercy is seeking a compassionate and patient-focused Medical Assistant to join our Child Psychiatry team at Mercy Hospital St. Louis. In this role, you will support providers and patients by delivering high-quality clinical and administrative care in a professional, courteous, and efficient manner. This is an excellent opportunity for individuals who thrive in a collaborative environment and are passionate about supporting the mental health and well-being of children and adolescents.

What You'll Do

• Greeting and rooming patients while obtaining vital signs
• Collecting and updating patient medical and medication histories
• Preparing patients for examinations and assisting providers during procedures
• Performing basic diagnostic testing, including urine dipstick testing, glucose testing, and EKGs as appropriate
• Accurately documenting patient information and care provided
• Reinforcing patient education as directed by the provider or nurse
• Maintaining exam room cleanliness and stocking supplies
• Assisting with referrals, diagnostic testing coordination, and follow-up appointments
• Providing front-office support, including answering phones, scheduling appointments, and managing incoming documentation
• Participating in quality improvement activities and team meetings
• Following all infection prevention, patient safety, and regulatory standards
• Performing other duties within the Medical Assistant scope of practice

Minimum Requirements

• High school diploma or equivalent
• Willingness to complete Mercy’s MA Clinic Academy training upon hire
• Basic Life Support (BLS) certification required for Hospital Outpatient Department settings

Preferred Qualifications

• Graduate of an accredited Medical Assistant program
• One year of outpatient, ambulatory care, behavioral health, pediatric, or specialty clinic experience
• Basic Life Support (BLS) certification
• Experience using Electronic Health Record (EHR) systems

Skills for Success

• Strong communication and interpersonal skills
• Ability to build rapport with children, adolescents, and families
• Excellent organizational and multitasking abilities
• Commitment to patient-centered care
• Adaptability in a fast-paced clinical environment
• Strong attention to detail and documentation accuracy

Work Environment

• Outpatient Child Psychiatry clinic setting
• Frequent interaction with pediatric patients, families, providers, and interdisciplinary team members
• Standing, walking, and use of clinical equipment throughout the workday
• Potential exposure to infectious materials; appropriate PPE is provided

Physical Requirements

• Ability to push, pull, and lift up to 50 pounds regularly
• Ability to stand and walk for extended periods
• Ability to bend, kneel, squat, twist, reach, and perform repetitive motions as needed

Why Mercy?

At Mercy, we believe in careers that match the unique gifts of unique individuals. You'll be part of a compassionate team dedicated to improving the lives of children and families while receiving the support, development, and resources needed to grow your career.

Location: Mercy Hospital St. Louis, Clinic Towers B Suite 6002

Department: Child Psychiatry

Schedule: Full-Time, 40 hours per week

Status: Regular, Non-Exempt

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you’ll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you’ll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.