Medical Assistant Certified Registered

St. Elizabeth Healthcare; Edgewood (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Certified Medical Assistant in Edgewood, KY. The role involves clinical support for medical professionals, patient interaction, and ensuring compliance with health regulations. This position offers the opportunity to deliver healthcare services while interacting positively with patients and family members, making a significant impact in the healthcare community.

Qualifications

• 3 years related experience in a medical office setting including customer service/receptionist.
• Successfully completed registration/certification exam.
• Experience with electronic medical records software, e.g., EPIC is a plus.

Responsibilities

• Provide clinical support to physicians and mid-level providers.
• Schedule procedures, handle patient registrations, and resolve patient issues.
• Ensure compliance with HIPAA and other regulations.

Skills

Medical terminology

Communication skills

Organization and prioritization skills

Education

H.S. Diploma/GED

Graduate of accredited medical assisting school

Associate degree or certificate (Desirable)

Tools

Microsoft Office Word

Microsoft Office Excel

Microsoft Office Outlook

Job description

Join to apply for the Medical Assistant Certified Registered role at St. Elizabeth Healthcare

3 days ago Be among the first 25 applicants

Join to apply for the Medical Assistant Certified Registered role at St. Elizabeth Healthcare

Get AI-powered advice on this job and more exclusive features.

Engage with us for your next career opportunity. Right Here.

Job Type

Regular

Scheduled Hours

40

Job Summary

The Certified Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA Regulations and ensures completion of all duties vital to business operations. The Medical Assistant is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office.

In addition, provide customer-focused service and provide support to patient flow in a unit or department to include: 1) patient registration, 2) patient scheduling, 3) patient billing, 4) pre-certification (collect insurance information; receipt of co-pays or bill payments), 5) medical records retrieval, release, or collection, and 6) data entry. Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed.

Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Job Description

Medical Assistant:

• Prepares patient for exam and acquires vital signs, weight, general history, and current medication list when required.
• Provides patient care and clinical support to provider during exam, including acupuncture needle removal, application of stimulator, needle count, venipuncture, injections, and EKGs.
• Documents all clinical findings and patient response to interventions, i.e., history, medications, vital signs, weight, and testing results.
• Collects and provides to the provider the completed Laboratory/test findings Intake Form, and physician referral information, Diagnostic Imaging, or Cardiopulmonary test results as they are available.
• Provides instruction to patients under the direction of the provider.
  
  

Registration & Pre-Certification

Provide courteous, respectful, and helpful service to patients, visitors, staff, and physicians seeking information and/or treatment: office, phone, email communications. Responsible for the patient registration process (check in and check out) for a unit or department. Assist patients with forms obtaining all necessary insurance information and signatures as needed. Obtain pre-certification and/consent for services and billing. Monitor and follow-up on additional pre-authorizations for on-going patient services needed. May collect co-pay/co-insurance/deductible based on insurance plan(s). Specifically, answering phones, assisting patients with questions and problems, and accepting/relaying messages. Ensures compliance with federal, state, and local laws and regulations pertaining to patient privacy and confidentiality, i.e., HIPPA laws.

Customer Service & Problem Resolution

Resolve routine patient problems and complaints on a timely basis. Handles conflict with customers constructively and appropriately. Initiate further follow-up with appropriate staff member(s).

Scheduling

Schedule surgical/non-surgical procedures, tests, therapy, referrals, appointments, and services ensuring accuracy of data entered into scheduling system in a timely manner. Support patient scheduling systems in conjunction with clinical and medical staff and patient information. Communicate schedule updates, i.e., cancellations, changes, and delays to appropriate staff/patients/family members/visitors. Responsible for cancelling and rescheduling patients when necessary to ensure appropriate medical treatment and/or testing.

Insurance Pre-Certification & Collection

Accurately completes or assures completion of registration process and facilitates revenue enhancement through insurance verification, pre-authorization, verification of medical necessity and follow up of denials. Obtains treatment authorization(s). May collect patient co-pays, co-insurance, and/or deductible and follow up with insurance companies for payment, enter patient charges, and maintain monthly/quarterly record statistics, and code services/procedures for charge reconciliation purposes.

Coordination of patient information and services

Coordinate multiple phone lines and or InBasket communications, take messages, screen calls, receive information and transfer calls to appropriate extension. Relay messages to appropriate staff in order to facilitate communication and assure quality of care. Support co-workers in operational functions of the office including front desk coverage, answering phones, running errands, and transporting patients. May coordinate translation arrangements for day and time of patient services.

Medical Records

Perform medical records tasks timely and accurately including chart retrieval, storage, filing, and scanning in correct location of EMR. Maintains appropriate computer downtime procedures for clinical documentation.

Maintains adequate level of supplies in exam rooms and workstation. Cleans and disinfects exam rooms. Reports malfunction of equipment to department supervisor.

Performs other duties as assigned.

Education, Credentials, Licenses

H.S. Diploma/GED

Secretarial related courses

Graduate of accredited medical assisting school

Successfully completed registration/certification exam

Specialized Knowledge

Medical terminology

Computer fluency/literacy

Communication skills (verbal and written)

Maintain patient confidentiality.

Organization and prioritization skills

Kind And Length Of Experience

3 years related experience in a medical office setting including 1) customer service/receptionist/registration, 2) scheduling, 3) filing, 4) telephone etiquette, 5) patient billing and 6) computer service.

DESIRABLE

Associate degree or certificate

Computers and Electronic Medical Records

Microsoft Office Word, Excel, Outlook

Experience with electronic medical records software, ie. EPIC

FLSA Status

Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at St. Elizabeth Healthcare by 2x

Get notified about new Certified Medical Assistant jobs in Edgewood, KY.

Medical Assistant- All Northern Kentucky Locations

Certified Medical Assistant, OBGYN, Full Time, First Shift

Medical Assistant (MA) - Behavioral Health Edgewood

Medical Assistant (MA) Behavioral Health Edgewood

Medical Assistant Clinical and Precertification Support

Medical Assistant (MA) Heart & Vascular Edgewood

Medical Assistant - MA - Womens Health Edgewood

Medical Assistant (MA/CMA/RMA) Womens Health Edgewood 302

Medical Assistant (Eastgate Pediatrics Practice)

Medical Assistant (Eastgate Pediatrics Practice)

Medical Assistant-Internal Med-Hematology

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.