Medical Assistant, Certified - Primary Care

Orlando Health, Inc.; Florida; On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF eligibility

Leadership development programs

Medical, dental, vision insurance

Free virtual visits

Employer retirement match

Parental leave

Paid time off (PTO)

Flexible leave options

Fertility benefits

Adoption assistance

Backup care for children/elders/pets

Pet insurance

Job summary

Florida Medical Clinic Orlando Health is seeking a Certified Medical Assistant to join our Primary Care team in Zephyrhills, FL. In this ambulatory setting, you will perform patient care under physician or APP supervision and support data collection, examinations, and patient education.

The ideal candidate holds a high school diploma with CMA training or equivalent experience and maintains current BLS certification.

Qualifications

• High school diploma or equivalent is required.
• Successful completion of Medical Assistant training from an approved technical school or at least one year of CMA work experience.

Responsibilities

• Assist physicians/APPs during examinations and procedures.
• Gather patient data through interviews and observation.
• Document patient data and treatments accurately in the electronic medical record.
• Support scheduling and care coordination for specialty tests and consultations.
• Provide routine treatments and administer approved medications per protocol.

Skills

Patient care

Communication

Teamwork

Documentation

Education

High school diploma or equivalent

Medical Assistant training (CMA)

CCMA / CMA / CMAC / NCMA / NRCMA certifications

Job description

Position Summary

Florida Medical Clinic Orlando Health

Job Title: Certified Medical Assistant

Schedule Hours: Monday – Friday 8:00am -5:00pm

Department: Primary Care

Location: Zephyrhills, FL

Position Summary: Perform patient care under the direction of the physician or Advanced Practice Provider (APP) in an ambulatory setting.

Why is Florida Medical Clinic Orlando Health your best place to work?

• Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well‑being programs.
• Financial & Retirement – Up to 5% employer match on retirement contributions.
• Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Education/Training

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Certified Medical Assistant in a patient care setting) required.

Licensure/Certification

• Maintains current BLS Healthcare Provider Certification – and
• Maintains current certification or registration by one of the following agencies:
• Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com)
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (www.amcaexams.com)
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)
• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com) , the American Registry of Medical Assistants (ARMA) (www.arma-cert.org), or by American Allied Health (AAH) (www.americanalliedhealth.com)
• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case‑by‑case basis.

Essential Functions

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interviews and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department‑specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provide scheduling information for specialty testing and/or specialty physician consultation.
• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
• Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
• Adheres to and assures compliance with Orlando Health and department‑specific policies, procedures, value statements, and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age‑specific needs of patients in their assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
• Practices efficient use of supplies.
• Assists the business office as needed with reception, scheduling, and discharge of patients.

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.