Medical Assistant, Certified - Primary Care

Orlando Health; Orlando (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF program

Leadership development

Medical insurance

Dental insurance

Vision insurance

Free virtual visits

Retirement match

Parental leave

PTO

Flexible leave

Fertility benefits

Adoption assistance

Backup care

Pet insurance

Job summary

Orlando Health is seeking a Certified Medical Assistant to perform patient care under the physician or APP in an ambulatory setting in Tampa, FL. The role emphasizes careful data collection, patient preparation, and support for exams and procedures.

The ideal candidate holds a CMA certification with current CPR/BLS and will document care accurately in the EMR while maintaining compliance with all policies.

Qualifications

• Must have high school diploma or equivalent.
• Successful completion of a Medical Assistant training program or verifiable CMA experience.

Responsibilities

• Gathers patient data through interviews and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Documents patient data, treatments, and education in the EMR.
• Maintains compliance with Orlando Health policies and infection control standards.
• Schedules and coordinates appointments and testing as needed.

Skills

Patient care

Interpersonal skills

Attention to detail

Education

High school diploma

CMA training or completion of CMA program

Job description

Position Summary

Florida Medical Clinic Orlando Health

Job Title: Certified Medical Assistant

Schedule Hours: Monday – Friday 7:30am -5:00pm

Department: Primary Care

Location: Tampa, FL

Position Summary: Perform patient care under the direction of the physician or Advanced Practice Provider (APP) in an ambulatory setting.

Why is Florida Medical Clinic Orlando Health your best place to work?

• Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
• Financial & Retirement – Up to 5% employer match on retirement contributions.
• Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Education/Training

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Certified Medical Assistant in a patient care setting) required.

Licensure/Certification

• Maintains current BLS Healthcare Provider Certification – and
• Maintains current certification or registration by one of the following agencies:
• Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com)
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (www.amcaexams.com)
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)
• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com), the American Registry of Medical Assistants (ARMA) (www.arma-cert.org), or by American Allied Health (AAH) (www.americanalliedhealth.com)
• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.

Essential Functions

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interviews and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department‑specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provide scheduling information for specialty testing and/or specialty physician consultation.
• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
• Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
• Adheres to and assures compliance with Orlando Health and department‑specific policies, procedures, value statements, and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age‑specific needs of patients in their assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
• Practices efficient use of supplies.
• Assists the business office as needed with reception, scheduling, and discharge of patients.

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.