Medical Assistant Certified - ONC

002 Sea Mar Community Health Centers; Mount Vernon (WA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Long Term Disability

EAP

Paid time off

10 paid holidays

Job summary

Sea Mar Community Health Centers seeks an on-call Medical Assistant for our Mount Vernon Medical Clinic, with travel to Skagit Valley Women’s Clinic. Ideal candidates will deliver excellent customer service, maintain a professional demeanor, and excel at multitasking in a fast-paced team.

As an integral part of the care team, the MA will support patient flow, document clinical measures, and assist with referrals and procedures, ensuring high-quality patient care in a respectful environment.

Qualifications

• Must have Washington State Medical Assistant Certificate.
• Minimum one year experience as an MA Assistant preferred in Family Medicine.
• Basic Life Support (BLS) CPR is required and maintained throughout employment.
• Bilingual in English/Spanish is preferred, not required.

Responsibilities

• Perform patient intake, Vital signs, and documentation for 18–21 patients per day.
• Coordinate and process referrals with internal and external services.
• Assist providers with exams and minor procedures.
• Maintain infection control and HIPAA compliance and ensure accurate charting.

Skills

Customer service

Teamwork

Communication

Bilingual (English/Spanish)

Education

Washington State Medical Assistant Certificate

Tools

EHR & Practice Management Software

Job description

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization On-call Medical Assistant position available for our Mount VernonMedical Clinic. This position will also travel to the Skagit ValleyWomen's Clinic. Ideal candidates will have proven excellent customerservices skills, demonstrate an enthusiastic & professionaldemeanor, and excel at multi-tasking. Medical Assistants are anintegral part of the care team; ensuring patient flow and providingquality patient care in a safe and timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• The MA is the person who is responsible for ensuring that ALLpatient clinical measures are being addressed and will do so by doingthorough EHR reviews, tracking and documenting all clinicalmeasures/outcomes for patients in EHR. This includes seeing 18/21patients per day with an assigned provider as well as reaching out topatients who have care gaps.
• Will coordinate and process all patient referrals, for bothinternal and external services. In managing patient referrals, theMA will work closely with Referral Coordinators when/if any patientreferrals are being handled by them as per established protocols andprocesses.
• Must be team oriented and work collaboratively with all care teammembers to provide the best outcomes for the patients and theorganization based on the Patient-Centered Medical Home model of care.
• Demonstrates knowledge and skills necessary to provide careappropriate to the age of the patients served.
• Demonstrates knowledge of the principles of growth and developmentover the life span.
• Must be able to assist providers in serving and average of 18/21patients per day (based on provider type).
• Is able to identify and categorize each patient's age-specificgrouping of needs and clinical measures such as those for infant,adolescent, adult or geriatric patients.
• Is able to identify the patient's clinical needs according todiagnosis and follow clinical guideline according to protocol.
• Is responsible for the Pre-Huddle preparation and participation inthe Care Team Huddle to ensure the collection of all relative clinicforms, quality measures, lab and x-ray reports and review of thePatient Manager and Medication confirmation process and any additionalinformation necessary to be prepared for the patient's visit.
• Prepares the patient for their visit with the Care Team. The MAwill be responsible for obtaining patient subjective information andvital signs.
• Will ensure documentation of all relevant information, careprovided and processes engaged in, in accordance with Sea Marprotocol.
• Prepares exam and procedure rooms by stocking with the appropriatesupplies and disinfecting as per established protocol.
• Maintains professional standards and follows the treatment policiesand procedures of the organization. This will require the MA toadminister IM, SubQ and intradermal injections. He/she will alsoadminister oral, rectal, inhaled medication as ordered by theprovider.
• Ensures that medication administration is documented according toprotocol.
• Responsible for maintaining and reconciling medication andimmunization data/list.
• Maintains professional standards and follows the treatment policiesand procedures of the organization
• Respects the cultural diversity of Sea Mar patients and staff.
• Attends regular staff meetings and in service training.
• Ensures medication storage, maintenance, dispensing and waste logsare maintained in accordance with Sea Mar policies and procedures. Any area of non-compliance should be reported immediately to thesupervisor manager.
• Ensures quality controls are performed and documented as required. Any area of non-compliance should be reported immediately to thesupervisor / manager.
• Assists providers with GYN exams, I & D's, and other minorprocedures.
• Demonstrates clear and concise written and verbal communicationskills.
• Reports any abnormal vital signs to the provider immediately.
• Utilizes aseptic (sterile) technique.
• Assists with ordering of department supplies.
• Assists Nursing/MA Supervisors with streamlining and implementingpod/flow systems to improve efficiency and effectiveness.
• Ensures that all medical, nursing, health & safety and personnelpolicies and procedures are being followed and implemented.
• Completes all point of care referrals for patients includingspecialty care, care coordination and other services. Informs patientsregarding specialty referral, providing required information tospecialist's offices for point of care referral processing,including but not limited to, labs, EHR notes, etc.
• Assists with obtaining laboratory tests and results.
• Assist with obtaining patient notes and records from hospitals andother provider offices.
• Maintains positive collaborative working relationships withco-workers, specialists and community organizations.
• Utilizes AIDET to ensure excellent customer service at each patientvisit including escorting each patient to and from the treatmentrooms.
• Incoming clinical phone calls will be sent to the MA Supervisor,Nurse Supervisor or Nurse Manager. Any calls referred to you will beresolved in one business day.
• Will appropriately and professionally communicate provider delaysand delays in patient flow to the front desk staff, direct supervisorand the patient.
• Ensure proper management of bio-hazardous waste.
• Assists with pharmacy requests.
• Ensures infection control and standard precautions are followedaccording to Sea Mar policy.
• Demonstrates proficiency in the nursing parameters of theElectronic Health Record and Practice Management Application programs.
• Demonstrates knowledge, proficiency and compliance with regulatoryrequirements including, but not limited to: Joint Commission, NPSG,Department of Health, Clinical Quality Measures, PCMH, QI and othercontractual obligations.
• If works as a Scribe, the MA will demonstrate proficiency as ascribe.
• Maintain patient confidentiality and privacy at all times.
• Will ensure compliance with all HIPAA regulations at all times.
• Will perform other duties as assigned.

PERSONNEL AND PERFORMANCE METRICS:

• Adhere to schedule and be prepared to provide services by 8am eachday
• Provider services using AIDET skills at all times
• Complete quality care gaps for 100% of patients treated
• Provider services to a minimum of ten patients a day
• Strongly support Follow My Health enrollment
• Close chart notes within 24 hours of service
• Must be able to support an average of 21 patient visits a day for afull days schedule per provider (MD) and an average of 18 patientvisits per day per provider (ARNP/PA).

EDUCATION AND/OR REQUIREMENTS:

• Must have Washington State Medical Assistant Certificate.
• Minimum one year experience as an MA Assistant preferred in FamilyMedicine.
• Basic Life Support (BLS) CPR is required and maintained throughoutemployment.
• Bilingual in English/Spanish is preferred, not required.

Hourly - Hourly Plan, 0.00 USD Hourly

What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of: Medical Dental Vision Prescription coverage Life Insurance Long Term Disability EAP (Employee Assistance Program) Paid-time-off starting at 24 days per year + 10 paid Holidays.

• Medical Dental Vision Prescription coverage Life Insurance Long Term Disability EAP (Employee Assistance Program) Paid-time-off starting at 24 days per year + 10 paid Holidays.

Sea Mar is an equal opportunity employer.

Sea Mar Community Health Centers, founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons regardless of their ability to pay for services. Sea Mar's network of services includes more than 90 clinics.