Medical Assistant (Certified)

Arkansas Children's; Springdale (AR); On-site; USD 23,000 - 29,000; Full time

Job summary

Arkansas Children's Harvey Clinic is hiring a full‑time Medical Assistant for daytime shifts. The role involves pediatrics, patient intake, vital signs, and immunizations under physician orders. Strong Epic documentation and phlebotomy experience are beneficial.

Prerequisites include a high school diploma or GED plus an accredited MA program. One of CMA/NCMA/RMA certifications is required, with bilingual abilities a plus. Salary ranges depend on experience and qualifications.

Qualifications

• Graduation from an accredited medical assistant program and MA certification/registration is required.
• 1 of CMA/NCMA/RMA certifications is required.
• At least 1 year of healthcare or related MA experience is required.
• Bilingual skills are a plus.

Responsibilities

• Provide pediatric clinical support including intake, vital signs, and growth assessment.
• Administer medications and immunizations under provider orders and within scope.
• Perform phlebotomy and specimen collection per safety standards.
• Conduct point‑of‑care testing and clinic diagnostics as delegated.
• Notify the licensed provider of changes in patient condition to support safety.
• Maintain accurate Epic documentation of procedures and education.
• Contribute to quality improvement and patient education efforts.
• Support clinic flow and infection prevention; take on additional duties as assigned.

Skills

Patient care

Vital signs

Documentation

Team communication

Education

High School Diploma or GED and MA program

Tools

Epic EHR

Phlebotomy

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Work Shift

Day Shift

Time Type

Full time

Department

CC095906 ACNW Harvey Clinic

Summary

Harvey Primary Care Clinic in Rogers - Monday-Friday days, Full-time (40 hrs/wk) - Graduation from an accredited MA program & national MA certification/registration required

Salary

Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.

Additional Information

Preferred background/skills

• Prior family/peds work experience
• Phlebotomy experience
• Bilingual a plus

Required Education

High School Diploma or GED and completion of accredited medical assistant program

Required Work Experience

Related Field - 1 year healthcare or related setting as MA

Recommended Work Experience

Related Field - 1 year healthcare or related setting as MA

Required Certifications

1 of the following certifications is required -

Recommended Certifications

• Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), National Certified Medical Assistant (NCMA) - Unknown Issuer, Registered Medical Assistant - Unknown Issuer

Description

• Provides comprehensive pediatric clinical support, including patient intake, vital signs, growth assessment, and accurate EHR documentation.
• Administers medications and immunizations (including vaccines) under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.
• Performs phlebotomy and specimen collection (venous and capillary) as delegated and in accordance with laboratory, safety, and competency standards.
• Conducts point-of-care testing and clinic-based diagnostics as delegated, documenting and communicating results per workflow.
• Recognizes changes in patient condition and promptly notifies the licensed provider, supporting emergency response and patient safety protocols.
• Maintains accurate and complete documentation in Epic, including clinical procedures, patient education, order workflows, secure messaging, result note workflows, and downtime processes.
• Contributes to quality improvement and population health initiatives, including Vaccines for Children (VFC), Patient-Centered Medical Home (PCMH), and other performance programs.
• Provides patient and family education as directed, using effective communication strategies to promote understanding, engagement, and family-centered care.
• Supports clinic flow, infection prevention standards, and operational efficiency.
• Performs additional duties as assigned to support safe, efficient, and high-quality patient care delivery.