Medical Assistant, Cardiology

Cooley Dickinson Medical Group; Northampton (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Cooley Dickinson Medical Group in Northampton, MA, is seeking a Full-time Medical Assistant to support our Cardiology practice. This role involves assisting with patient care and clinical tasks, requiring a High School diploma and 1-2 years of experience in a medical setting.

As a part of your responsibilities, you will take vital signs, schedule appointments, and manage patient flow while providing excellent customer service. This position offers a dynamic work environment with flexible shift times, Monday through Friday.

Qualifications

• 1-2 years of direct Medical Assistant experience or medical field work is required.
• BLS Certification is necessary.
• Certified Medical Assistant preferred.

Responsibilities

• Assist healthcare teams with clinical and non-clinical patient services.
• Take vital signs and document patient information.
• Show patients to examination rooms.

Skills

Patient care

Phlebotomy

Customer service

Education

High School Diploma or Equivalent

Associate’s Degree in Medical Assisting

Tools

Basic Life Support (BLS)

Medical office software

Job description

The practice is located on the 3rd floor of Cooley Dickinson's Atwood Health Center at 22 Atwood Drive in Northampton, MA. The Atwood Health Center is a multi-specialty medical office building offering a variety of Cooley Dickinson services and serving as a one‑stop health and wellness destination. The practice will deliver fully integrated cardiac evaluation and treatment, including but not limited to cardiac and vascular intervention, electrophysiology, heart failure management, valvular heart disease, peripheral artery disease, and a Congestive Heart Failure Clinic.

We are seeking a 40‑hour Full‑time Medical Assistant to support our Cardiology practice onsite Monday‑Friday. We are open 8:00‑am‑5:00‑pm, so shift times are flexible within that window.

Summary

The role supports healthcare teams by assisting with both clinical and non‑clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

Essential Functions

• Assists junior Medical Assistants with day‑to‑day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient’s medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and checks expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Education

High School Diploma or Equivalent required or Associate’s Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Basic Life Support [BLS Certification]

Certified Medical Assistant [National Certification] preferred

Experience

Direct MA experience or medical field work 1‑2 years required

Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.