Medical Assistant - Behavioral Health Clinic

Serenity AG; San Francisco (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking clinic in San Francisco as a Medical Assistant, where your role is pivotal in providing exceptional patient-centered care. You'll work closely with a dedicated clinical team, assisting with in-person treatments and ensuring every patient feels valued and supported. This is an exciting opportunity to thrive in a fast-paced environment, where your organizational skills and attention to detail will shine. Enjoy a range of benefits including paid holidays, medical insurance, and a 401K plan, all while contributing to a mission of redefining patient experiences in behavioral health.

Benefits

Paid holidays

Vacation and sick time

Medical, Dental, Vision Insurance

401K Retirement savings plan with 6% match

Employee Assistance Program

Short Term and Long Term Disability insurance

Life Insurance

Growth & Development opportunities

Qualifications

• Experience in a medical office and patient interaction.
• Energetic, friendly, organized, and reliable individual.

Responsibilities

• Assist with in-person medical treatments and check vitals.
• Maintain tidy and organized office space and patient rooms.
• Manage day-to-day operations for exceptional patient experiences.

Skills

Exceptional emotional intelligence

Excellent communication skills

Customer service orientation

Attention to detail

Proficiency in Google Workspace

Problem-solving skills

Organizational skills

Education

College degree in healthcare administration

Tools

Google Workspace

Chromebooks

MacBooks

Job description

Medical Assistant - Behavioral Health Clinic

Medical Assistant - Behavioral Health Clinic

1 week ago Be among the first 25 applicants

About Us:

Located in the Pacific Heights area of San Francisco, CA, Serenity AG partners with an innovative mental health practice meticulously designed down to every detail to deliver the most amazing patient experience possible. The clinic specializes in treating treatment resistant depression, anxiety, PTSD, and other related medical and behavioral health issues. Everything we do is driven by our desire to offer the best in care and experience for our patients. Our top-tier providers are the best in their field, our facility is designed for unparalleled comfort in every aspect, our Patient Advocate team is simply unmatched anywhere. Every patient has a personal Patient Advocate that will assist in every detail from scheduling, transportation, in-clinic amenities, and handle 100% of all paperwork related to insurance. Our patients have the luxury of focusing on their healing while we do the utmost to handle every other detail for them.

About Us:

Located in the Pacific Heights area of San Francisco, CA, Serenity AG partners with an innovative mental health practice meticulously designed down to every detail to deliver the most amazing patient experience possible. The clinic specializes in treating treatment resistant depression, anxiety, PTSD, and other related medical and behavioral health issues. Everything we do is driven by our desire to offer the best in care and experience for our patients. Our top-tier providers are the best in their field, our facility is designed for unparalleled comfort in every aspect, our Patient Advocate team is simply unmatched anywhere. Every patient has a personal Patient Advocate that will assist in every detail from scheduling, transportation, in-clinic amenities, and handle 100% of all paperwork related to insurance. Our patients have the luxury of focusing on their healing while we do the utmost to handle every other detail for them.

Job Description:

We are seeking a dynamic and experienced Medical Assistant to help deliver on our vision of redefining what it means to be a patient-centered practice. We are looking for a candidate who has experience working in a medical office and interacting with patients. We want a candidate who presents professionally and has excellent communication. This role requires a candidate who has computer skills, and a tremendous attention to detail. The ideal candidate would be an energetic individual who is dedicated, friendly, organized, reliable, a good multitasker, and customer-service oriented. This role will include a wide range of in-clinic administrative duties, patient interactions, and medical staff support. This candidate should have familiarity and comfortability working one-on-one with a physician.

Responsibilities:

• Assist with in-person medical treatments.
• Seamlessly work alongside the clinical team to provide personalized care and ensure each patient feels like the only patient we serve
• Utilize necessary clinical skills to check vitals, testing, and assist in medical procedures
• Rooming patients which will include pushing any patient in a wheelchair when applicable and necessary
• Prepare the patient rooms between patients. Maintain tidy and organized office space and patient rooms
• Assist in managing day-to-day operations of the clinic to ensure exceptional experiences for our patients and provider staff
• Provide seamless arrival/departure experience for all patients starting from profile check, pre-arrival communications, treatment room inspection, meet and greet, in-room check in, personalized amenity requests, and individualized safety requirements
• Responsible for creating an atmosphere that allows both the patients and the managing physician to have the best experience possible.
• May assist with opening and secure closing of the clinic, patient communications, scheduling, coordinating patient care and intakes, collecting payments/copays, inventory management, and related duties
• Responsible for prospectively identifying gaps in patient service or office flow and suggesting improvements.
• Answering patient calls, emails, and voicemails
• Assist the authorization team in verifying insurance eligibility and benefits
• Assist with management of the inventory of clinical supplies.
• Handle any administrative errands which may include but is not limited to going to the post office, picking up office supplies, and processing mail deliveries.
• Handle any scanning and filing of paperwork
  
  
  

Requirements

• Exceptional emotional intelligence with high degree of empathy
• Excellent personal presentation and interpersonal skills
• Enjoys solving problems and presenting solutions to the leadership team
• Possesses a startup mentality and the ability to function in a fast-pace environment
• Flexibility to changes in circumstances.
• Be a proactive self-starter
• Maintains effective work ethic in a highly collaborative work environment
• Customer service oriented with the ability to adapt/respond to different individuals
• Exceptional organizational skills, attention to detail, and ability to multitask
• Able to sit, stand, and walk up to 8 hours with ability to lift and carry up to 20lbs
• Proficiency in working in our technology suite: Google Workspace, Chromebooks, MacBooks, mobile apps, etc
• Efficient Communication skills as this role will involve time on the telephone, both receiving inbound calls and making outbound calls, as well as in person communication with the physician
• College degree in healthcare administration or business administration would be considered a plus
  
  
  

Benefits

• Paid holidays, vacation, and sick time
• Medical, Dental, Vision Insurance
• 401K Retirement savings plan with 6% match
• Employee Assistance Program
• Short Term Disability and Long Term Disability insurance
• Life Insurance
• Growth & Development opportunities

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Serenity AG by 2x

Get notified about new Medical Assistant jobs in San Francisco, CA.

San Francisco, CA $20.00-$27.00 5 months ago

Medical Assistant (2430) - Dept. of Public Health - (H00139)

PRN Medical Assistant with Phlebotomy experience

Medical Assistant, Anticoagulation Clinic, San Francisco

San Francisco, CA $27.50-$27.50 1 month ago

San Francisco, CA $24.76-$34.96 4 months ago

Medical Assistant, Anticoagulation Clinic, San Francisco

Per Diem Medical Assistant w/ CPT-1 - (Per Diem Non-Exempt Healthcare) - Student Health Services

San Francisco, CA $21.00-$27.00 2 months ago

San Francisco, CA $27.50-$27.50 1 month ago

Medical Assistant-Outpatient Clinic, Per Diem, Days, 8hours

Medical Assistant, Shared Staff Float, San Francisco

Medical Assistant (2430) - Dept. of Public Health - (H00139)

Medical Assistant, Shared Staff Float, San Francisco

Medical Assistant, Family Medicine, Daly City

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.