Medical Assistant: Behavioral Health

Integrated Practice Management LLC; Bakersfield (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Integrated Practice Management LLC is seeking a compassionate Behavioral Health Medical Assistant to support providers and patients in a behavioral health setting integrated with primary care. The ideal candidate is bilingual (English/Spanish), a graduate of an accredited Medical Assistant program, and experienced with EMR/EHR systems.

You will maintain confidentiality, assist with screenings, prepare rooms, escort patients, and coordinate front-desk duties to ensure a welcoming, efficient

Qualifications

• Provide English-Spanish interpretation during visits, evaluations, and discussions.
• Accurately communicate information between clinicians and Spanish-speaking patients while maintaining confidentiality.
• Administer and document behavioral health screenings (PHQ-9, DA-7, etc.).
• Prepare examination rooms and assist with examinations and procedures.
• Escort patients to examination rooms and prepare them for evaluation.

Responsibilities

• Support providers and patients in a behavioral health setting integrated with primary care.
• Escort patients, collect vital signs, and document patient history.
• Handle front-office duties: check-in, paperwork, and patient intake forms.

Skills

Bilingual English/Spanish

Medical terminology

Strong communication

Organizational skills

Compassionate patient care

Education

Graduate of an accredited Medical Assistant program

Tools

EMR/EHR systems

Job description

Description

We are seeking a compassionate, detail-oriented, and dependable Behavioral Health Medical Assistant to support providers and patients in a behavioral health setting integrated with primary care. The ideal candidate demonstrates patience, empathy, professionalism, and strong communication skills while maintaining confidentiality and providing high-quality patient care.

Requirements

• Provide English-Spanish interpretation for clinicians and patients during office visits, evaluations, treatment discussions, procedures, and other clinical interactions.
• Accurately communicate information between clinicians and Spanish-speaking patients while maintaining the meaning, tone, and confidentiality of the conversation.
• Administer and accurately document behavioral health screenings, including PHQ-9, DA-7, and other appropriate clinical assessments.
• Properly prepare and set up examination rooms for office visits, treatments, and/or procedures.
• Escort patients to examination rooms and prepare them for evaluation by the provider.
• Obtain and accurately document vital signs, screening results, patient history, and personal information while completing all required compliance and regulatory documentation.
• Assist providers with charting and clinical documentation as directed.
• Assist with prior authorizations and medication refill requests.
• Assist providers with examinations, treatments, and procedures as instructed.
• Order laboratory testing and in-office diagnostic testing when necessary and as directed.
• Explain treatment procedures, medications, and provider instructions to patients in a clear, professional, and compassionate manner.
• Maintain clean, orderly, and properly sanitized examination rooms and clinical workspaces.
• Stock clinical supplies and complete order forms as necessary.
• Screen and direct clinical phone calls and patient requests appropriately, escalating concerns to the provider or clinical team when necessary.
• Retrieve, document, and respond appropriately to requests received through voicemail and other communication channels.
• Perform front-office administrative duties, including checking in patients, verifying completion of required paperwork, and uploading patient intake forms, screenings, and questionnaires.
• Support efficient patient flow and provide a welcoming, respectful, and compassionate patient experience.
• Work collaboratively with providers and clinical staff to support quality patient care.

Qualifications

• Bilingual in English and Spanish — fluent Spanish speaking and interpreting skills required.
• Graduate of an accredited Medical Assistant program.
• Two years of Medical Assistant experience in any medical specialty preferred.
• Good working knowledge of medical terminology.
• Experience working with EMR/EHR systems.
• Strong communication, organizational, and interpersonal skills.
• Ability to demonstrate patience, empathy, compassion, and professionalism when working with patients.