Medical Assistant Associate

University Of Michigan; Ann Arbor (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Excellent medical, dental and vision

Retirement match

Tuition reimbursement

Growth opportunities

Job summary

The University of Michigan Health System seeks a Medical Assistant to provide direct patient care in the Taubman Surgery ACU, assist with clinical procedures, and coordinate patient flow in a multi-specialty clinic.

You will document health information in EMR, assist with a range of patient care tasks, and support procedure-room activities, ensuring safety and quality in daily operations.

Qualifications

• High school diploma or GED.
• Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1-3 years)
• Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.

Responsibilities

• Perform patient intake and rooming duties in the clinic.
• Document health information in the Electronic Medical record.
• Maintain proficiency and competency in performing tasks such as vital signs, dressing changes, and immunizations.
• Coordinate patient flow, as assigned, throughout the clinic.
• Perform various clinically related duties delegated by the medical staff.
• Provide routine instructions to patients regarding procedures, treatments, and follow-up care instructions as delegated by the clinical medical staff.
• Assist with complex procedures in the Procedure room to include flex sigs, anal ultrasounds, rectal ultrasounds, EKGs, thyroid aspirations, and esophageal dilations.
• Assist with dressing changes for trauma burn patients.
• Administer patient injections as directed.
• Complete FMLA, Disability and RTW forms and manage the MA MiChart In basket messages.
• Maintain equipment; orders and stocks supply; and maintains an orderly clinical environment.
• Problem-solve patient and family care issues.
• Receive cross-training in all areas of the clinic.
• Assist in patient care activities and performance improvement projects to improve safety, efficiency, and quality in the Taubman Surgery Clinic.

Skills

Clinical workflows

Patient care

Vital signs

Immunizations

Electronic Medical Record

Education

High school diploma or GED

Medical Assistant program

Healthcare program coursework

Tools

EPIC

MS Outlook

Lync

Microsoft Word/Excel

Job description

The University of Michigan Health System improves the health of patients, populations, and communities through excellence in education, patient care, community service, research, and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

To provide direct patient care, assist with clinical procedures, and coordinate patient flow in the Taubman Surgery ACU serving several sub-specialty divisions.

Responsibilities*

• Perform patient intake and rooming duties in the clinic.
• Document health information in the Electronic Medical record.
• Maintain proficiency and competency in performing tasks such as vital signs, dressing changes, and immunizations.
• Coordinate patient flow, as assigned, throughout the clinic.
• Perform various clinically related duties delegated by the medical staff.
• Provide routine instructions to patients regarding procedures, treatments, and follow-up care instructions as delegated by the clinical medical staff.
• Assist with complex procedures in the Procedure room to include flex sigs, anal ultrasounds, rectal ultrasounds, EKGs, thyroid aspirations, and esophageal dilations.
• Assist with dressing changes for trauma burn patients.
• Administer patient injections as directed.
• Complete FMLA, Disability and RTW forms and manage the MA MiChart In basket messages.
• Maintain equipment; orders and stocks supply; and maintains an orderly clinical environment.
• Problem-solve patient and family care issues.
• Receive cross-training in all areas of the clinic.
• Assist in patient care activities and performance improvement projects to improve safety, efficiency, and quality in the Taubman Surgery Clinic.

Required Qualifications*

?High school diploma or GED.

?Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1-3 years)
?Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.

Desired Qualifications*

• Certification as a Medical Assistant is desired. Previous experience with EPIC software in a healthcare setting is desired.
• Demonstrated proficiency in MS Outlook, Lync, Microsoft Word/Excel.
• Knowledge of Michigan Medicine policies and procedures.
• Graduation from a Medical Assistant or nursing assistant program or one or more years of experience as a medical assistant or nursing assistant in a clinic or acute care setting.
• Knowledge of basic medical terminology.
• Moderate standing/walking, as well as lifting, positioning, pushing, and/or transferring patients.
• Demonstrated ability to utilize an electronic medical record. Excellent customer service and communication skills.
• Demonstrated ability to work as part of a team. Ability to take directions and receive feedback.
• Effective time management skills. Must have documented history of excellent attendance and punctuality.
• Demonstrated basic computer navigation skills, active listening, written, verbal and information technology skills.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings
• Tuition Reimbursement
• Growth opportunities to higher seniority positions

Management that provides quality training and direction

Being part of something greater, of serving a larger mission of discovery and care is the heart of what drives people to work at Michigan Medicine. In some way, great or small, every person here helps to advance this world-class institution. It is adding a purpose to your profession. With an abiding commitment to respecting the dignity of every individual, we foster an inclusive workforce in our values and actions. Working here means you are a valued member of the Michigan family where tolerance and acceptance of people of all backgrounds is our highest goal.

Additional Information

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Additional Information

PHYSICAL REQUIREMENTS:
This position requires moderate standing/walking, as well as lifting, positioning, pushing, and/or transferring of patients.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.