Medical Assistant Associate

Michigan Medicine; Ann Arbor (MI); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Retirement match

Job summary

Michigan Medicine in Ann Arbor is seeking a Medical Assistant to support clinical teams in patient care and workflow. You will assist with procedures, manage clerical tasks, and ensure smooth exam room operation.

The role requires a high school diploma or GED and MA program completion or enrollment, plus knowledge of basic medical terminology and clinical workflows. Hybrid work options are available.

Qualifications

• High school diploma or GED required.
• Completion of a Medical Assistant program OR current enrollment in healthcare program OR equivalent combination of education and experience (1-3 years).
• Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.

Responsibilities

• Assist with various procedures (arthrocentesis, wound care, etc.).
• Assist patients with mobility restrictions, e.g. helping from wheelchair to exam table.
• Perform basic clerical tasks including telephone handling, typing, data entry.
• Demonstrate basic medical assistant competencies (EKG, medical history, vital signs).
• Clean and stock exam rooms.
• Perform injections and specimen collection/processing.
• Maintain supplies.
• Obtain insurance authorizations.
• Manage patient flow.
• Provide educational/preparation information for procedures.
• Retrieve laboratory reports.
• Collaborate with physicians and nurses on patient concerns.
• Document in MiChart and update medication lists.
• Demonstrate teamwork and share information/resources.
• Maintain excellent attendance and punctuality.
• Demonstrate effective time management.
• Provide excellent customer service and communication.
• May cross-cover other areas.
• May work overtime.
• Attention to detail.
• Work well with minimal supervision.

Skills

Medical terminology

Patient care

Teamwork

Time management

Education

High school diploma or GED

MA program completion or enrollment

Equivalent education/experience

Tools

MiChart

EMR systems

Job description

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities

• Assist with various procedures (arthrocentesis, wound care, etc.)
• Assisting patients with mobility restrictions, e.g. getting out of wheelchair on to exam table
• Basic clerical tasks that require proper telephone technique, basic typing, computer and data entry skills
• Basic medical assistant competencies (EKG, medical history, vital signs etc.)
• Clean and stock exam rooms
• Injections and specimen collection and processing
• Maintain supplies
• Obtain insurance authorizations
• Patient flow
• Provide patient with appropriate educational/preparation information for procedures
• Retrieve laboratory reports
• Work directly with physicians and nurses regarding patient concerns/issues/questions
• Work in MiChart electronic records (notes, update patient medication lists)
• Adheres to high standards of teamwork by demonstrating adaptability, flexibility and consistently shares information and resources with others
• Documented history of excellent attendance and punctuality
• Effective time management skills/consistently uses available time effectively
• Excellent customer service skills
• Excellent interpersonal and communication skills (e.g. ability to provide and receive constructive feedback, seeks constructive approaches to resolving workplace issues)
• May be required to cross cover other areas
• May be required to work overtime
• Strong attention to detail
• Works well with minimal supervision

Required Qualifications

• High school diploma or GED.
• Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years).
• Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology

Physical Requirements

This position requires moderate standing/walking, as well as lifting, positioning, pushing, and/or transferring of patients.

Desired Qualifications

• Graduation from a medical assistant diploma program or an equivalent combination of education and experience (1 - 3 years).
• Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA).

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

This posting is currently open only to internal candidates.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.