Medical Assistant Associate

Gamma Phi Omega International; Ann Arbor (MI); Hybrid; USD 32,000 - 52,000; Full time

Job summary

University of Michigan in Ann Arbor is seeking a Medical Assistant Associate to support diagnostic testing, complex specimen collection, and patient care procedures. You will provide instruction for procedures, assist with complex processes, and coordinate services per payer guidelines.

Qualifications include a high school diploma or GED and MA program completion or active enrollment in a healthcare program, with 1–3 years of related experience.

Qualifications

• High school diploma or GED required.
• Completion of a Medical Assistant program OR current enrollment in a healthcare program OR equivalent education/experience (1-3 years).
• Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.

Responsibilities

• Perform complex diagnostic tests and specimen collections.
• Provide routine but complex patient procedure instructions per guidelines.
• Assist with procedures requiring varied equipment; support nurses and providers.
• Coordinate clinical services and route lab specimens per payer guidelines.
• Develop and suggest improvements in patient care activities.

Skills

Clinical workflows

Patient care

Medical terminology

Education

High school diploma or GED

Medical Assistant program completion or healthcare program enrollment

Tools

Electronic ordering system

Job description

# Medical Assistant AssociateUniversity of MichiganAnn Arbor, MIFull-TimeNov 12, 2026Healthcare Services## Job Description## Responsibilities\\** Perform complex diagnostic tests, including those requiring complex specimen collections and complex equipment.* Provide routine but complex instructions for patient procedures and treatments, according to unit guidelines and as delegated by providers and nurses.* Assist with complex procedures, requiring knowledge of complex and varied equipment including LEEP.* Provide in-service training and precepting as directed.* Problem-solve issues related to the retrieval of medical information.* Coordinate clinical services provided to patients according to payer guidelines (e.g., routing of lab specimens, ordering durable medical equipment).* Develop and recommend changes in patient care activities to improve the quality of patient care services.* Process patient care orders using the electronic ordering system may be required in certain areas.* Perform other related duties as assigned.## Required Qualifications\\** High school diploma or GED.* Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) ORan equivalent combination of education and experience (1-3 years).* Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.## Desired Qualifications\\** Graduation from a medical assistant diploma program or an equivalent combination of education and experience (1-3 years)* Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA)or Medical Assistant (MA) ## Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. ## Additional Information This posting is currently open only to internal candidates. External candidates may apply to Job ID 272418. ## Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment. ## Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. ## Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. ## U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.