Medical Assistant, ASC Procedures

Integrated Pain Solutions PLLC; Fayetteville (NC); On-site; USD 34,000 - 46,000; Full time

Job summary

Summit Spine and Joint Centers in North Carolina is seeking a Medical Office Specialist to support patient intake, vital signs, and EMR documentation across multiple clinic locations in Southern Pines, Asheboro, Fayetteville, and Laurinburg. You will assist with pre-operative and post-operative care, educate patients on treatments, and coordinate appointments and imaging under physician supervision.

Requirements include at least 1 year in a medical office, typing 25 wpm, familiarity with EMR

Qualifications

• Minimum of one year in a medical office/clinical setting.
• Typing speed of at least 25 words per minute.
• Basic computer proficiency and EMR experience preferred.
• Knowledge of medical terminology required.
• Experience with pre-operative and post-operative patient care preferred.
• Experience with fluoroscopy or related surgical specialties preferred.

Responsibilities

• Interview patients and obtain medical histories.
• Measure vital signs and document in EMR.
• Assist physicians with examinations and procedures.
• Provide pre- and post-operative patient care.
• Educate patients on medications and post-care instructions.
• Schedule appointments, imaging, and surgeries as directed.
• Assist with fluoroscopy procedures and ensure radiation safety.
• Prepare rooms and ensure supplies are stocked.
• Collect signatures and ensure proper documentation.
• Ensure medical records are complete and accurate.

Skills

Medical terminology

Patient communication

HIPAA compliance

Typing 25 wpm

Education

1 year medical office experience

Typing 25 words per minute

EMR experience

Medical terminology knowledge

Fluoroscopy experience preferred

Tools

Electronic Medical Records

Fluoroscopy equipment

Job description

• Employee Type FT Non-Exempt

Company Overview:

Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the Southeast while providing clinical and surgical services to our patients. Integrated Pains Solutions, PLLC is the North Carolina division of SSJC with over 8 clinics in North Carolina and growing. We excel in providing quality care to all our patients and are trend setters in the field with our multi-modality treatment options and varied care delivery models. We are seeking qualified individuals to join our team and provide exceptional patient care!

Hours of operation vary between locations - starting at 7:30am

Travel Requirements:

This position requires regular travel between our Southern Pines, Asheboro, Fayetteville, and Laurinburg, NC clinic locations. Mileage reimbursement is provided in accordance with company policy for eligible travel.

Job Duties:

• Interview patients and obtain medical histories, including medications, allergies, past medical history, surgical history, family history, and social history.
• Measure and document vital signs and other pertinent clinical information in the patient's medical record.
• Assist physicians and advanced practice providers with patient examinations and in-office procedures.
• Provide both pre-operative and post-operative patient care, including patient preparation, postoperative assessments, and discharge instructions.
• Educate patients regarding medications, treatment plans, procedure preparation, postoperative expectations, and aftercare instructions.
• Schedule patient appointments, follow-up visits, imaging, procedures, and surgeries as directed.
• Assist with fluoroscopy (C-arm) procedures and maintain proficiency in medical assistant/fluoroscopy workflow while ensuring radiation safety protocols are followed.
• Prepare examination and procedure rooms, ensuring they are clean, stocked, and appropriately equipped prior to patient visits.
• Gather appropriate documentation and obtain required signatures to assist providers in treatment decisions.
• Ensure incoming medical records are received, reviewed, and appropriately documented in the patient's chart before the visit.
• Relay clinical instructions and medication orders to pharmacies via electronic medical record, phone, or fax.
• Answer phones, relay messages to providers, and return patient phone calls in a timely and professional manner.
• Utilize basic office equipment, including telephones, scanners, copiers, fax machines, and electronic medical records.
• Maintain accurate, timely, and complete patient documentation.
• Demonstrate excellent customer service while maintaining patient confidentiality in accordance with HIPAA and company policies.
• Contribute to team success by assisting with additional duties as assigned.

Education And Experience :

• Minimum of one (1) year of experience working in a medical office or clinical setting.
• Ability to type at least 25 words per minute.
• Basic computer proficiency and experience with electronic medical records preferred.
• Knowledge of medical terminology required.
• Experience with pre-operative and post-operative patient care strongly preferred.
• Experience assisting with fluoroscopy procedures or working in pain management, orthopedics, neurosurgery, or a surgical specialty is preferred

• Minimum of one (1) year of experience working in a medical office or clinical setting.
• Ability to type at least 25 words per minute.
• Basic computer proficiency and experience with electronic medical records preferred.
• Knowledge of medical terminology required.
• Experience with pre-operative and post-operative patient care strongly preferred.Experience assisting with fluoroscopy procedures or working in pain management, orthopedics, neurosurgery, or a surgical specialty is preferred

The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances. The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers’ work; and use established de-escalation and escalation procedures when appropriate. The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position