Medical Assistant

Kids for the Future; Supply (NC); On-site; USD 34,000 - 54,000; Full time

Job summary

Summit Spine and Joint Centers seeks a dedicated clinic support staff member for our Supply, NC location to work alongside physicians and nurses in delivering patient care.

The role includes basic clinical tasks, charting in EMR, and coordinating with the pharmacy while maintaining HIPAA privacy and professional conduct.

Qualifications

• Experience using EClinical Works or other EMR systems preferred.
• 1-year clinical experience preferred.
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience

Responsibilities

• Interview patients, records vital signs and information as required.
• Record information in a patient's chart.
• Relays clinical instructions/orders to the pharmacy via computer, phone or fax.
• Ensure exam rooms are clean, stocked and set up daily.
• Maintain confidentiality and HIPAA compliance in patient interactions.
• Assist with patient education and after-care instructions during or after visits.
• Gather documents or signatures to assist the provider in treatment decisions.
• Relay messages to physicians and return patient calls.
• Other duties assigned by the clinic team.

Skills

Customer service

HIPAA compliance

Multitasking

EMR systems

Education

Bachelor's Degree preferred

Tools

EClinical Works

Job description

• Location 20 Medical Campus Drive,Supply, NC, 28462,United States


• Employee Type FT Non-Exempt

Company Overview:

Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the Southeast while providing clinical and surgical services to our patients. Integrated Pains Solutions, PLLC is the North Carolina division of SSJC with over 8 clinics in North Carolina and growing. We excel in providing quality care to all our patients and are trend setters in the field with our multi-modality treatment options and varied care delivery models. We are seeking qualified individuals to join our team and provide exceptional patient care!

Responsibilities:

Perform clinical duties along with some administrative duties under the direction of a physician or nurse practitioner.

Supply clinic hours :

Monday-Friday ; Monday - Thursday 7:30am-5pm And Friday 7:30am - 12pm.

Job Duties:

• Interviews patients, measures vital signs, and other pertinent information as required by the department.


• Record information is a patient's chart.


• Reviews medication with patients and charts all allergies, surgeries, family history, past medical history and social history of the patient.


• Assist with providing educational information and after care instructions during or after visit.


• Gather appropriate documents or signatures necessary to assist the provider in treatment decisions.


• Gather incoming records and make sure that it is recorded in the patient chart at time of the visit.


• Knowledge of basic office equipment (phone, fax, scanner copy machine)


• Relays clinical instructions /orders to the pharmacy via computer, phone or fax.


• Ensures the exam rooms are clean, stocked, and appropriately set up each day prior to patient visits.


• Contributes to team effort by accomplishing related results as needed.


• Must be able to exercise diplomacy and tact to provide excellent customer service for patients. Practice confidentiality and privacy protocols in accordance with clinic policies and HIPAA requirements.


• Able to use customer service principles and techniques to deal with patients calmly.


• Must be able to multitask and handle other duties that may be assigned.


• Relay messages to physicians and return phone calls to patients.


• Other duties assigned.

Education And Experience :

• Experience using EClinical Works or other EMR (Electronic Medical Record) systems preferred


• 1-year clinical experience preferred


• Bachelor's Degree preferred, or equivalent combination of education, training, and experience

• Experience using EClinical Works or other EMR (Electronic Medical Record) systems preferred


• 1-year clinical experience preferred


• Bachelor's Degree preferred, or equivalent combination of education, training, and experience

The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances. The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers’ work; and use established de-escalation and escalation procedures when appropriate. The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position