Medical Assistant Apprentice Program, Primary Care

Mass General Brigham; Somerville (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings program

Generous paid time off

Tuition assistance and professional/te

And other perks!

Job summary

Mass General Brigham is offering an entry-level Medical Assistant Apprenticeship in the greater Boston area. This work-and-learn program combines classroom instruction with supervised clinical training in an ambulatory care setting.

The 22-week program runs 40 hours per week with on-site classrooms and hands-on practice. Upon completion, the goal is to transition into a Medical Assistant role within the Mass General Brigham system.

Qualifications

• High School Diploma or Equivalent required.
• 0-1 year healthcare or customer service experience preferred.

Responsibilities

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients' medical history, vital statistics, and test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.

Education

High School Diploma or Equivalent

Job description

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Outstanding primary care is foundational to the health of the patients we serve and fundamental to our mission as an academic health system. At Mass General Brigham, we are making a systemwide commitment to transform primary care through thoughtful redesign and greater integration across our primary care sites. Supporting this vision means investing in the next generation of primary care professionals. Our Medical Assistant Apprenticeship Program creates an opportunity to build the skills, experience, and confidence needed to begin a rewarding career in patient care. To help advance this vision, this is an entry-level, work-and-learn Medical Assistant Apprentice role that integrates classroom learning with supervised clinical training in a fast-paced ambulatory care environment. The program is a 40-hour per week commitment, with days for classroom instruction, clinical skills labs, and immersive on-the-job training within a community-based ambulatory practice. Apprentices will be matched to a practice location within the greater Boston area based on clinical needs, program requirements, and site availability. Upon successful completion of the entire 22-week program, the goal is for each apprentice to transition into a Medical Assistant role within the Mass General Brigham System!

Summary

This position is an entry-level, work-and-learn role that combines entry-level Medical Assistant work, classroom instruction, and supervised clinical training. The individual performs gradually increasing Medical Assistant responsibilities as they build skills through classwork and clinical training. This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

Essential Functions

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients' medical history, vital statistics, and test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.

Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience Healthcare or customer service experience 0-1 year preferred

Additional Job Details (if applicable)

No experience? No problem! This program is designed for individuals who are passionate about healthcare and ready to learn. We provide the training, support, and hands-on experience needed to build a successful Medical Assistant career within Primary Care at Mass General Brigham! At Mass General Brigham, our employees are our most important resource. We are committed to ensuring employees have access to a benefits package that is comprehensive, contemporary, and highly competitive. We offer a full range of benefits that meet the needs of you and your family, including programs to support your health, financial well-being, and life.

Benefits

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support
• And other perks!

Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives!

Remote Type Onsite Work Location 399 Revolution Drive

Pay Range $20.00 - $23.20/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

0400 Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives.

Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.